Vice President, Revenue Operations

This is a fully remote position, open to applicants in Texas.

📋 Description

• Collaborate with the CEO, CFO, CSO, and CMO to develop a cohesive revenue strategy aligned with company objectives.

• Drive the annual and quarterly planning processes for capacity, territories, coverage, quotas, and resource distribution.

• Establish targets across Marketing, Sales, and Customer Success departments.

• Create scenario models to aid leadership in decision-making.

• Manage the RevOps roadmap effectively.

• Oversee forecasting methodologies and their frequency.

• Provide executives with insights into pipeline status, bookings, retention rates, and expansion opportunities.

• Develop dashboards that drive decision-making and define shared metrics.

• Identify potential risks and opportunities, ensuring appropriate follow-up actions.

• Design and enhance the comprehensive customer lifecycle from lead generation to renewal.

• Resolve cross-functional friction, identify gaps, address revenue leakage, and improve handoffs, SLAs, and ownership issues.

• Enhance conversion rates, sales velocity, customer retention, and expansion efforts.

• Lead strategy and governance for the go-to-market (GTM) technology infrastructure.

• Collaborate on integrations, automation, and data governance initiatives.

• Utilize automation and responsible AI to boost efficiency and informed decision-making.

• Monitor SaaS metrics while conducting funnel, cohort, and segmentation analyses.

• Align operational forecasts with financial planning processes.

• Transform analyses into actionable recommendations and oversee their execution.

• Build and develop a high-performing RevOps team.

• Establish operating rhythms to align GTM leadership and ensure accountability.

• Act as a thought partner to the executive team while structuring cross-functional challenges.

⛳️ Requirements

• Over 10 years of experience in Revenue Operations, Sales Operations, GTM strategy, or Business Operations.

• More than 5 years of experience leading teams at a senior management level.

• Proven experience in scaling a B2B SaaS or recurring revenue business, particularly through rapid growth or mergers.

• Extensive expertise in HubSpot, including object design, pipelines, workflows, reporting, and data management.

• Practical experience in marketing operations, encompassing lead scoring, lifecycle stages, attribution, campaign reporting, and Marketing-to-Sales transitions.

• Demonstrated success in managing revenue planning, forecasting, and analytics across Sales, Marketing, and Customer Success.

• Proficient understanding of SaaS metrics such as ARR, NRR, GRR, CAC, churn, pipeline coverage, conversion rates, and sales productivity.

• Strong capabilities in financial modeling.

• Ability to translate data into clear recommendations for executives.

• Experience in designing integrated GTM systems.

• Comfort in working directly with C-suite executives and simplifying complex information for presentation.

• Skill in challenging assumptions, influencing without direct authority, and holding teams accountable across various functions.

🏝️ Benefits

• Competitive compensation based on experience, skills, and market information.

• Comprehensive benefits package.

• Flexibility to work remotely.

• Accessibility accommodations during the hiring process.