Vice President, Growth Operations – Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the strategy and execution of Holon’s referral pipeline across all active markets.

• Develop and oversee processes and tracking systems that promote consistent client enrollment and scalability across various states.

• Lead the onboarding, training, compliance, and professional development initiatives for commercial teams.

• Create and enhance sales enablement resources, which include playbooks, training materials, SOPs, compliance guidance, and the sales enablement document library.

• Coordinate updates to enablement content across different departments.

• Establish and oversee KPI dashboards, scorecards, and executive reporting for Sales and Account Management.

• Analyze performance metrics related to teams, channels, referral sources, and markets to uncover growth opportunities and performance gaps.

• Drive governance of the CRM, forecasting, data quality, and commercial analytics within HubSpot.

• Collaborate with leadership on strategic initiatives, process enhancements, growth planning, and commercial compliance.

• Ensure that every new state launch is backed by an enablement plan and referral channel plan prior to going live.

• Report directly to the Chief Growth Officer and participate in the Growth leadership team.

• Contribute to Holon Health’s objective to expand from 7 to 32 states by July 2027.

⛳️ Requirements

• A minimum of 5 years in Growth Operations, Revenue Operations, Sales Operations, Enablement, or a similar role.

• Experience in supporting a multi-functional commercial organization that includes Sales, Business Development, and Account Management.

• Direct ownership of a CRM, focusing on governance, forecasting discipline, and data quality standards.

• Demonstrated success in developing training, compliance, performance management, and operational excellence programs.

• Strong capabilities in analytics, reporting, process improvement, and organizational development.

• Ability to influence cross-functional teams and drive execution through data, responsibility, and a focus on continuous improvement.

• Experience in supporting remote, geographically distributed teams.

• Bachelor’s degree in business, healthcare administration, or a related field, or equivalent professional experience.

• Preferred: Experience in substance use disorder treatment, behavioral health, Medicaid or managed care, justice-involved populations, or community-based services.

• Preferred: Experience in scaling a commercial function through multi-state expansion or within an early-stage startup environment.

• Preferred: Direct experience with implementing HubSpot CRM.

🏝️ Benefits

• Annual Leadership Bonus.

• Unlimited PTO.

• Flexible schedules.

• Remote-first culture.

• Health, dental, vision, life, and disability benefits.

• 401(k) with company match.

• Space for self-care.

• Opportunities for growth in a high-impact, mission-driven startup.

• Team culture that celebrates successes, learns from setbacks, and offers support.