Vice President – Data Center Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and implement the long-term vision, strategy, and operational framework for data center operations.

• Create and execute operational roadmaps that support business growth, technological innovation, and capacity expansion.

• Collaborate with executive leadership to align operational priorities with the goals of the organization.

• Lead organizational transformation efforts to enhance efficiency, reliability, scalability, and customer experience.

• Oversee co-location facilities worldwide.

• Provide executive oversight for 24x7 mission-critical data center operations.

• Establish and uphold operational standards, procedures, and performance metrics.

• Drive continuous improvement in operational processes, workflows, and service delivery.

• Ensure operational readiness for new customer deployments, expansions, and technology integrations.

• Take ownership of operational performance and service availability across all data center locations.

• Promote uptime, resilience, maintenance effectiveness, and enhancements in incident response.

• Lead root cause analysis and corrective action initiatives for critical incidents and service disruptions.

• Develop strategies for risk mitigation, business continuity, and disaster recovery.

• Collaborate with sales, engineering, construction, networking, and cloud infrastructure teams to fulfill customer capacity needs.

• Supervise capacity planning, resource utilization, and lifecycle management of essential infrastructure assets.

• Ensure operational requirements are incorporated into new product designs and deployments.

• Optimize operational efficiency while ensuring service reliability and adherence to customer commitments.

• Cultivate a safety-first culture and guarantee compliance with regulatory, industry, security, and internal policies.

• Lead operational audits, risk assessments, and compliance evaluations.

• Establish governance frameworks for operational risk management and performance monitoring.

• Develop and manage operating budgets and investment plans.

• Drive cost optimization while maintaining service quality and reliability.

• Monitor financial performance and identify opportunities for productivity and resource optimization.

• Manage relationships with vendors, service providers, and strategic partners.

• Build, lead, and develop a geographically diverse team of operational leaders and technical professionals.

• Attract, retain, and develop operational talent.

• Establish succession planning and leadership development initiatives.

• Create an inclusive, high-performance culture that emphasizes innovation, collaboration, and results.

• Achieve success in availability, reliability, safety, compliance, efficiency, capacity, incident response, employee engagement, customer satisfaction, and strategic objectives.

⛳️ Requirements

• US Citizenship is required.

• 15+ years of progressive leadership experience in data center operations, critical facilities, cloud infrastructure, telecommunications, or related fields.

• 10+ years of executive or senior leadership experience overseeing large-scale operational organizations.

• Proven experience leading globally distributed teams in mission-critical environments.

• Demonstrated success in managing substantial operational budgets and complex capital investment initiatives.

• Experience in scaling infrastructure operations to accommodate significant business growth.

• Strong analytical, strategic planning, problem-solving, and negotiation skills.

• Exceptional cross-functional leadership, communication, and collaboration capabilities.

• Previous experience in a relevant AI infrastructure, high-growth infrastructure business, cloud infrastructure, defense technology, data centers, compute platforms, or similar sectors.

• Familiarity with supporting hyperscale, cloud, colocation, or enterprise data center environments.

• Solid understanding of critical power, cooling systems, network infrastructure, and operational technologies.

• Experience leading large-scale operational transformations and continuous improvement efforts.

• Knowledge of sustainability, energy management, and environmental compliance programs.

• A Bachelor's degree in Engineering, Computer Science, Business, Operations Management, or a related discipline is required.

• Ability to comply with applicable nationality or citizenship requirements for sensitive information subject to export controls or other legal restrictions.

🏝️ Benefits

• Equity.

• Medical, dental, and vision coverage (subsidized cost).

• Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA).

• Retirement plan options, including 401(k) and Roth 401(k).

• Unlimited paid time off (PTO).

• 14 paid company holidays each year.

• Subsidized benefits.