Vice President, Client Services

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Establish successful partnerships with clients and oversee client management across all teams.

• Recognize strategic opportunities and suggest innovative ideas to current clients.

• Propel business growth through strategic and creative proposals.

• Collaborate with brand teams on brand objectives, goals, and strategies.

• Ensure that materials are aligned with core brand strategies and remain on target.

• Gain insights into products, competitors, market dynamics, and category shifts.

• Organize and participate in client meetings.

• Guarantee compliance with agency/client processes and maintain accuracy in client files and communications.

• Conduct internal kick-off meetings and provide strategic guidance.

• Evaluate projects that support new strategies or specialized tactics.

• Oversee internal deliverables and manage daily workflow for agency client business.

• Create brand plans, tactical plans, work orders, annual statements of work, and creative briefs.

• Mentor and manage junior account team members.

• Develop and monitor statements of work budgets and finances, including annual statements of work, monthly financials, hours, and client accruals.

• Act as a trusted advisor to senior clients regarding scientific communication strategies for healthcare professionals, patients, payers, and advocacy groups.

• Lead significant client engagements and grow partnerships.

• Integrate AI-driven insights, real-world data, and digital engagement strategies into client solutions.

• Recruit, manage, and develop teams responsible for the execution of day-to-day client programs.

⛳️ Requirements

• Minimum of 8 years of experience in a pharmaceutical agency.

• Experience in HCP Promotional Advertising is preferred.

• Demonstrated supervisory experience and ability to mentor others.

• Significant experience in leading product launches, including accelerated approvals.

• Proven success in integrating digital strategies, AI tools, and data-driven insights into medical communications.

• Exceptional client relationship management and problem-solving skills.

• Ability to work independently.

• Capable of multitasking and thriving in a fast-paced environment.

• Excellent oral, written, and interpersonal communication abilities.

• Experience managing large, complex accounts valued in the millions.

• Familiarity with Veeva and/or Ziflow platforms.

• Proficient in financial account management, invoicing, and reporting.

• Experience in recruiting, managing, and developing teams responsible for client program execution.

• Strong skills in people management and team building.

• Knowledge of AI tools and platforms to improve efficiency, enhance workflows, and foster innovation.

🏝️ Benefits

• Comprehensive Healthcare Coverage – Choose from four medical insurance options, along with dental and vision plans.

• 401(k) Plan – RevHealth matches 100% of your first 3% contributions and 50% of the next 2%, resulting in a total 4% match if you contribute at least 5%.

• Company-Paid Life Insurance.

• Generous Flexible Paid Time Off.

• Additional perks and ancillary benefits are also available.