Client Services Coordinator – Legal, Immigration

This is a fully remote position, open to applicants in California.

📋 Description

• Engage in the onboarding process for new corporate clients, which includes gathering and organizing documentation.

• Collaborate with the WRapid team to ensure that internal platforms are accurately configured.

• Support Partners and Managing Attorneys in addressing client inquiries.

• Prepare and present reports, dashboards, and customized tools for clients.

• Gain advanced knowledge of WRapid's report generation, filtering, and subscription features.

• Generate reports essential for the success of the legal team.

• Draft and revise billing, budgeting, and forecasting reports utilizing templates.

• Analyze standard report data and share insights with Leadership and Partners.

• Ensure data integrity within WRapid and monitor/update any discrepancies.

• Assist in initiatives aimed at maintaining the organization and integrity of client information.

• Maintain subject matter expertise for several key clients.

• Aid Attorneys in creating training materials and present as needed.

• Prepare and organize information for Requests for Proposal in collaboration with Business Development.

• Contribute to data integrity and adherence reviews.

• Help with the creation of employee records and case initiation as required.

• Extract, save, and log documents for each foreign national while identifying any missing documents.

• Conduct document management, data entry, legal record-keeping, and database management tasks.

• Perform other assigned responsibilities.

⛳️ Requirements

• A Bachelor’s degree is required, complemented by a strong academic background.

• A minimum of 2 years of experience as a paralegal in business immigration focusing on NIV cases is preferred.

• If lacking paralegal experience, 3-5 years of experience in business immigration in a different capacity may be accepted.

• Exceptional attention to detail is necessary.

• Demonstrated organizational, procedural, and computer skills are essential.

• Proficiency in Excel is required.

• Remote candidates must reside in the Pacific Time Zone.

🏝️ Benefits

• Paid time off.

• Paid holidays.

• Comprehensive medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Life insurance coverage.

• Health savings accounts.

• Flexible spending accounts.

• Various retirement plan options, including 401k and Roth 401k.

• Employee assistance program.