Vendor Network Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the onboarding process and setup for new partners, ensuring that all documentation, credentials, and integrations are complete and accurate.

• Identify, evaluate, and onboard partners to broaden Transactly’s nationwide presence in broadband, warranty, home maintenance, and moving services.

• Work in collaboration with internal teams to enhance partner offerings within the Connect platform.

• Discover additional compensation opportunities from both existing and new vendors.

• Act as the main point of contact for Connect partners, managing daily communication and support.

• Develop and sustain long-term relationships with partners to enhance engagement, performance, and satisfaction.

• Address partner disputes related to commission discrepancies, compliance issues, and service concerns.

• Supervise the collection and reconciliation of vendor commissions.

• Fulfill partner and internal audit requests.

• Ensure compliance with provider contracts, performance metrics, and service standards.

• Keep organized records of partner agreements, performance reports, and financial documentation.

• Update and maintain the Connect product and service library, including details on offerings, pricing, and availability.

• Collaborate cross-functionally with marketing, operations, and product teams to enhance partner visibility and marketplace usability.

⛳️ Requirements

• A minimum of 3 years of experience in partner management, vendor relations, or business development, preferably in real estate, home services, or technology platforms.

• Demonstrated strong interpersonal and communication skills with a collaborative, customer-service-oriented approach.

• Exceptional organizational and problem-solving skills, along with a keen attention to detail.

• Preferred experience in managing contracts, financial reconciliations, commissions, or audits.

• Proficiency in Hubspot is a plus.

• Ability to excel in a fast-paced, growth-oriented environment.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work hours and the possibility of remote work.

• A dynamic and supportive work environment.