Regional Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead and cultivate a high-performing team of District Managers within the designated region.

• Act as the main contact and trusted leader for District Managers.

• Supervise merchandising, brand ambassador, and field execution services.

• Establish relationships with field specialists, District Managers, store leadership, retailers, and client partners.

• Recruit, interview, hire, train, mentor, and develop the regional field management team.

• Oversee reporting related to scheduling, staffing, performance, coaching efforts, follow-up actions, and execution.

• Manage team training, onboarding, communication, and field execution activities.

• Prepare reports and assess performance against program objectives, metrics, timelines, and client expectations.

• Collaborate with Team Leaders and internal stakeholders to analyze reporting, track metrics, identify opportunities, and drive improvements.

• Relay field issues, staffing challenges, performance deficiencies, representative turnover, and program obstacles to leadership.

• Handle regional expenses while ensuring adherence to company policies and program guidelines.

• Operate from a home office while traveling as necessary to headquarters, retailers, and the assigned territory.

• Carry out additional duties as assigned.

⛳️ Requirements

• High School Diploma or GED.

• A minimum of three years of prior management experience in retail, merchandising, training, field marketing, or a related field.

• Proven experience in supervisory or people leadership roles.

• Experience in supporting retail merchandising, retail operations, grocery, club, or big-box retail settings is highly preferred.

• A designated home office space with broadband Internet access is required.

• Strong computer skills, including proficiency in internet navigation, email communication, reporting tools, and the Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).

• Proof of insurance and a written agreement to maintain personal vehicle insurance when using a personal vehicle for business purposes.

• Ability to plan, prioritize, and manage people, projects, and deadlines effectively.

• Strong skills in coaching, mentoring, training, and facilitation.

• Excellent written and verbal communication abilities.

• Capability to work independently with minimal supervision.

• Strong attention to detail and the ability to multitask.

• Willingness to participate in weekly team conference calls.

• Ability to conduct weekly one-on-one meetings with Team Leaders.

• Willingness and capability to travel weekly or bi-weekly within the assigned territory as business needs require.

🏝️ Benefits

• Home office environment.

• Broadband Internet access is required for the home office.

• Travel support provided as needed for client/Mosaic headquarters, retailers, and the assigned territory.