Vendor Fiber Delivery Network Engineer I

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Develop, validate, and monitor optical cross connect (XC) requests until completion, which includes handling LOA/CFA documentation and following up on vendor tickets.

• Execute patch panel port assignments and ensure accurate maintenance of panel/port inventory records within Meta's systems of record.

• Anticipate future cross connect and patch panel capacity requirements based on project timelines; proactively identify any potential shortfalls.

• Conduct audits and rectify data inconsistencies between design intentions, documented records, and actual field conditions.

• Manage vendor and colocation provider responsibilities: place orders, monitor SLAs, escalate any delays, and confirm completion evidence.

• Assist field resources during installations and turn-ups by providing port assignments, cable schedules, and troubleshooting documentation.

• Collaborate with NWI and ENS FTEs on scope assessments, readiness evaluations, and deployment transfers.

• Work alongside other MSP engineers to distribute workload, uphold consistent processes, and address queues efficiently.

• Contribute to runbooks, process documentation, and minor workflow enhancements that minimize manual tasks.

⛳️ Requirements

• 0–2 years of experience in data center, optical/fiber, or network deployment operations (internships and technical coursework included).

• Practical understanding of fiber optic infrastructure: single-mode vs multimode, connector types (LC/MPO), patch panels, structured cabling, and cross connects.

• Capability to read and comprehend cable schedules, rack elevations, and port maps.

• Keen attention to detail when handling inventory and records; comfortable utilizing ticketing and tracking systems.

• Effective written and verbal communication with vendors, field technicians, and engineering collaborators.

• Ability to manage multiple concurrent requests against deadlines with minimal supervision.

• Preferred: Experience in colocation facilities or familiarity with colo/carrier provisioning processes.

• Preferred: Knowledge of DCIM, IPAM, or network inventory platforms.

• Preferred: Basic scripting or spreadsheet automation skills (Python, SQL, Sheets/Excel formulas) for reporting and data cleanup.

• Preferred: Exposure to optical transport concepts, including DWDM, transceivers, optical budgets, and light level testing.

• Preferred: Previous experience in an MSP or vendor-partner model supporting a large enterprise client.

🏝️ Benefits

• Medical coverage through UHC (PPO, HSA, Surest options) / Medical coverage through Kaiser (HMO option only) available for California employees only.

• Dental insurance provided via UHC.

• Nationwide Vision managed by UHC.

• Flexible Spending Account for Health & Dependent Care.

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific).

• Opportunities for Continuing Education and Professional Development through various integrated platforms, such as Udemy and Coursera.

• Corporate Wellness Program offered by Goomi Group.

• Employee Assistance Program available.

• Wellness Days provided.

• 401k Plan available.

• Basic and Supplemental Life Insurance offered.

• Short Term & Long Term Disability coverage.

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance options.

• Tuition Reimbursement (available 6 months post start date, capped).

• Paid Time Off (accrued and prorated, maximum of 120 hours annually).

• Paid Holidays included.

• Any additional statutory leaves, paid time, or other ancillary benefits mandated by state and federal law.