Vault CRM Specialist

This is a fully remote position, open to applicants in Portugal, +7 more countries.

📋 Description

• Evaluate the capabilities and configuration options of the Vault CRM, along with any exceptions to legacy processes.

• Analyze requirements for platform compatibility and pinpoint dependencies related to content, consent, mobile features, access, and integrations.

• Engage in focused discussions with Veeva and review demonstrations of solutions and designs.

• Assist process consultants in formulating practical, business-oriented requirements.

• Identify and relay platform limitations, assumptions, and uncertainties.

• Raise inquiries that need Veeva's input without assuming responsibility for the technical implementation.

• Generate assessments of capability fit, inquiries regarding technical dependencies, and notes on feasibility reviews.

• Contribute to a global transformation of pharmaceutical CRM.

⛳️ Requirements

• Proven experience with commercial or medical Vault CRM.

• Alternatively, a clearly demonstrated trajectory towards Vault CRM proficiency, backed by relevant experience with Veeva.

• Capability to evaluate Vault CRM features and articulate technical limitations in straightforward business language.

• Experience in analyzing CRM processes and converting them into actionable system requirements.

• Strong comprehension of CRM dependencies, including content, consent, mobile usage, access, and integrations.

• Experience collaborating with business/process consultants and technical platform teams.

• Excellent analytical and communication skills.

• General Vault experience alone is insufficient; candidates must showcase relevant Vault CRM expertise or a credible path to acquiring it.

🏝️ Benefits

• Opportunity for remote work.

• Approximately 0.5 days per week dedicated to this role.

• Four hours allocated for remote workshop preparation.