This is a fully remote position, open to applicants in Portugal, +7 more countries.

📋 Description

• Assist in the transformation of a global pharmaceutical CRM.

• Evaluate how current commercial and medical procedures can be effectively translated into actionable Vault CRM requirements.

• Recognize capabilities, dependencies, and possible constraints of the platform.

• Analyze Vault CRM features, configuration possibilities, and exceptions from legacy processes.

• Assess platform compatibility requirements while identifying dependencies related to content, consent, mobile functionality, access, and integrations.

• Engage in focused discussions with Veeva and review demonstrations of solutions and designs.

• Aid process consultants in formulating feasible, business-oriented requirements.

• Identify and convey platform limitations, assumptions, and uncertainties.

• Raise inquiries that necessitate Veeva's input without assuming responsibility for technical implementation.

• Generate assessments of capability fit, questions regarding technical dependencies, and notes for feasibility reviews.

⛳️ Requirements

• Proven experience with commercial or medical Vault CRM.

• Alternatively, a well-documented pathway to Vault CRM expertise, backed by relevant experience with Veeva.

• Capability to evaluate Vault CRM features and articulate technical limitations in straightforward business language.

• Experience in reviewing CRM processes and converting them into actionable system requirements.

• Strong grasp of CRM dependencies, including content, consent, mobile usage, access, and integrations.

• Experience collaborating with business/process consultants and technical platform teams.

• Excellent analytical and communication abilities.

• General experience with Vault is insufficient; candidates must show relevant Vault CRM capabilities or a credible pathway to gaining that expertise.