Variable Compensation Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Compute monthly, quarterly, and annual incentive payments for sales and customer success teams.

• Review booking data, resolve disputes, and ensure incentive payments are aligned with signed compensation agreements and payroll schedules.

• Act as the primary administrator and subject matter expert for CaptivateIQ.

• Manage data integrations between Salesforce and Workday.

• Construct and evaluate complex payout algorithms while maintaining compensation models.

• Enhance the CaptivateIQ platform for scalability.

• Review customer records, pricing information, and opportunity data.

• Create and sustain commission reporting dashboards for leadership and finance teams.

• Provide insights on the effectiveness of incentives, trends in attainment, and commission expenses.

• Collaborate with leadership, Operations, and HR during the annual compensation planning process.

• Model proposed compensation structures and commission scenarios.

• Convert compensation plans into operational logic within CaptivateIQ.

• Supervise regular audits of commission statements prior to payment disbursement.

• Enhance compensation workflows and address any process deficiencies.

• Guide the sales organization on commission policies.

• Engage with payees regarding their statements, inquiries, and discrepancies.

• Work in partnership with Finance, Accounting, GTM Operations, Analytics, HR, Sales, Sales Operations, and Pricing.

⛳️ Requirements

• Over 8 years of experience in variable compensation and sales/revenue operations.

• Bachelor's Degree in Business Administration, Finance, HR, or a related field.

• Demonstrated experience in designing, implementing, and overseeing sales variable compensation programs, particularly within a fast-growing go-to-market team.

• Strong analytical abilities to interpret complex sales data, identify trends, and draw accurate conclusions.

• Familiarity with relevant compliance and legal standards related to sales compensation.

• Minimum of 3 years of practical experience managing Incentive Compensation Management (ICM) platforms, with a strong preference for CaptivateIQ experience.

• Proven project management skills with the capacity to handle multiple projects simultaneously and meet deadlines.

• Excellent communication and interpersonal skills for effective collaboration with a diverse group of stakeholders, including senior leadership.

• Capability to solve problems and make informed decisions, particularly in high-pressure situations.

• Understanding of the broader go-to-market strategy and how compensation influences sales behavior.

🏝️ Benefits

• Comprehensive healthcare coverage, including medical, dental, vision, FSA/HSA, life, and disability insurance.

• Access to Lyra for Lyrians; coaching and therapy services.

• Equity in the company through discretionary restricted stock units.

• Competitive paid time off policies, including vacation, sick days, and company holidays.

• Paid parental leave.

• 401K plan with up to 3% matching.

• Monthly technology allowance.

• Well-being perks and activities.

• Surprise company swag.

• Regular community celebrations.