Vaccine Customer Representative

This is a fully remote position, open to applicants in Pennsylvania, +1 more state.

📋 Description

• Assist customers by delivering clinical information regarding company vaccines, educational resources, and support materials.

• Offer reimbursement information and ensure adherence to contracts.

• Aid providers and healthcare systems in enhancing immunization rates and safeguarding patients from diseases preventable by vaccines.

• Act as the main point of contact for customers within the designated geographic area.

• Engage with healthcare providers and business professionals through well-rounded product sales presentations.

• Update Vaccine Management on customer requirements, feedback, marketplace trends, and progress towards quality goals.

• Maintain comprehensive knowledge of professional healthcare environments, products, marketplaces, and CDC immunization standards.

• Conduct quarterly business reviews related to vaccine contracts.

• Assist customers in boosting their organizational immunization rates using quality-driven programs and tools like Vaccine IQ.

• Track business performance against objectives utilizing company tools.

• Create business plans at the territory level.

• Keep certification current on the company vaccine portfolio.

• Serve as the primary contact for select customer accounts and identify potential business opportunities.

• Collaborate with customer teams to formulate account strategies.

• Travel is expected to be around 25%, varying based on the candidate's location.

⛳️ Requirements

• Bachelor’s Degree with 0-3 years of sales experience OR a minimum of a high school diploma with at least 4 years of relevant work experience.

• Relevant work experience may encompass professional sales, marketing, military, or experience in the healthcare/scientific fields.

• Proven ability to excel in educational or professional settings.

• Capacity to work autonomously as well as collaboratively within a team.

• Strong organizational and time management capabilities.

• Exceptional interpersonal and communication skills.

• A valid Driver’s license is required.

• Ability to accurately and clearly convey technical concepts.

• Prior experience in a technical/scientific field or healthcare setting is preferred.

• Experience in sales, account management, consultative roles, or customer service is preferred.

• Background in developing and implementing customer engagement strategies is preferred.

• Familiarity with Marketing/Sales or Marketing/Sales Support Functions/Operations is preferred.

• Ability to evaluate metrics to measure progress against objectives is preferred.

• Experience with vaccines is preferred.

• Only residents of the US and Puerto Rico are eligible.

• Visa sponsorship is not available.

🏝️ Benefits

• Annual bonus and long-term incentives, if applicable.

• Medical, dental, and vision healthcare, along with other insurance benefits for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate leave and sick days.

• Option for remote work arrangements.

• No relocation is required.