Vaccine Customer Representative

This is a fully remote position, open to applicants in Oregon, +2 more states.

📋 Description

• Assist customers by offering clinical information, educational resources, and support regarding the company’s vaccines.

• Provide information on reimbursement and support compliance with contracts to aid healthcare providers in enhancing immunization rates.

• Act as the main point of contact for healthcare providers and business professionals within the designated region.

• Present balanced product sales presentations aligned with product labeling, CDC guidelines, and recommendations from professional societies.

• Supply Vaccine Management with updates concerning customer requirements, feedback, market trends, and progress towards quality goals.

• Keep abreast of professional and healthcare-related knowledge through self-directed learning, workshops, conferences, and review of promotional materials.

• Conduct quarterly business reviews and instruct customers on optimizing vaccine contract performance.

• Assist customers with educational resources and tools such as Vaccine IQ to enhance organizational immunization rates.

• Track business performance in relation to objectives using tools provided by the company.

• Create a territory-specific business plan targeting improvements in immunization rates.

• Maintain knowledge and certification across the company’s vaccine portfolio and CDC immunization schedules for both pediatric and adult populations.

• Serve as the primary contact for designated customer accounts and identify potential business opportunities.

• Collaborate with customer teams to formulate account strategies geared towards boosting immunization rates.

• Travel is required approximately 25%, varying based on the candidate's location within the territory.

• Cover areas including Yakima, Kennewick, Pasco, Richland, Wenatchee, Walla Walla, Moses Lake, Ellensburg, Sunnyside, West Richland, Grandview, Prosser in Washington, and Hermiston in Oregon, along with adjacent regions.

⛳️ Requirements

• Bachelor’s Degree with 0–3 years of sales experience OR at least a High School Diploma coupled with a minimum of 4 years of relevant work experience.

• Relevant work experience may encompass professional sales, marketing, military service, or experience in the healthcare or scientific fields.

• Proven ability to excel in either educational or professional roles previously held.

• Capability to function independently as well as part of a team.

• Strong organizational and time management skills are essential.

• Excellent communication and interpersonal skills required.

• Valid driver's license is necessary.

• Proficiency in conveying technical concepts clearly and accurately.

• Previous experience in a technical/scientific field or healthcare setting is preferred.

• Prior background in sales, account management, consultative roles, or customer service is preferred.

• Experience in developing and implementing strategies for engaging customers and fulfilling their needs is preferred.

• Understanding of Marketing/Sales or Sales Support Functions/Operations is preferred.

• Ability to analyze metrics to evaluate progress towards objectives is preferred.

• Experience with vaccines is preferred.

• Candidates must reside in or near the assigned territory; optimal residence is within the territory.

• Visa sponsorship is not available.

🏝️ Benefits

• Annual bonus and long-term incentive, if applicable.

• Medical, dental, and vision coverage along with additional insurance benefits for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate and sick leave.

• Flexible remote work options.

• No relocation is required.