
UX Researcher
Posted 2 days ago

Posted 2 days ago
This is a fully remote position, open to applicants in United States.
• Facilitate product discovery meetings, client interviews, and user research initiatives.
• Recognize business challenges, comprehend user requirements, and identify opportunities for product enhancements.
• Perform market and competitor analysis and validate potential solutions prior to development.
• Collect, analyze, and document client and business specifications.
• Convert requirements into functional specifications, user stories, acceptance criteria, and workflows.
• Collaborate with stakeholders and technical teams to clarify requirements and assess feasibility.
• Oversee project scope, timelines, milestones, deliverables, and priorities from discovery through execution.
• Coordinate cross-functional teams, track progress, eliminate obstacles, and communicate updates to clients and leadership.
• Transform research insights and business requirements into actionable product recommendations.
• Assess, prioritize, and strategize product improvements alongside product leadership and technical teams.
• Implement human-centered design principles to create practical and user-friendly product solutions.
• Develop or collaborate on wireframes, user flows, and basic prototypes.
• Serve as a liaison between clients, business stakeholders, and technical teams.
• Manage stakeholder expectations and facilitate decision-making throughout the project.
• Establish and enhance processes, documentation standards, and best practices.
• Organize project priorities and timelines while providing updates to leadership.
• Proven experience in human-centered design, UX design, or user research (specific minimum not specified).
• Proficient in mapping user journeys and developing interactive prototypes.
• Familiarity with software products relevant to healthcare or medical practices.
• Understanding of design thinking methodologies.
• Capability to conduct client interviews and user research.
• Competence in performing market and competitor analysis.
• Skills in requirements gathering and analysis.
• Ability to create functional specifications, user stories, acceptance criteria, and workflows.
• Project management capabilities, including managing scope, timelines, milestones, deliverables, and priorities.
• Proficiency in creating or collaborating on wireframes, user flows, and basic prototypes.
• Ability to coordinate cross-functional teams and engage stakeholders effectively.
• Must be available during standard US business hours: 9:00 AM–5:00 PM EST or 8:30 AM–4:30 PM EST.
• Make a positive impact on patient care through innovative medical practice solutions.
• Work in a team-oriented environment.
• Enjoy the flexibility of a remote work arrangement.
CareSource
H&R Block
Koru UX Design
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