UX Researcher

This is a fully remote position, open to applicants in Spain.

📋 Description

• Serve as a UX Research champion and change facilitator by pinpointing opportunities, mentoring peers, and initiating projects.

• Take ownership of and expand the UX Research function within the Design team.

• Develop a practical research framework that empowers designers to conduct relevant research autonomously.

• Establish clear quality standards without hindering progress.

• Lead comprehensive research initiatives from start to finish: intake brief, methodology selection, research execution, analysis, synthesis, presentation, and action planning.

• Choose suitable research methods based on levels of uncertainty, business objectives, and timelines.

• Independently oversee tools/data management, participant recruitment and scheduling, session logistics, note-taking, and documentation.

• Collaborate with Product Analytics to link quantitative and qualitative insights.

• Experiment with both moderated and unmoderated testing, as well as AI-driven methods like synthetic users.

• Ensure that user needs and constraints are integrated into product decisions.

⛳️ Requirements

• Demonstrated experience in managing research projects from start to finish with significant ownership.

• Experience engaging with both B2C and B2B products and target audiences.

• Proficient in English — all participants are English-speaking; you will moderate and present in English.

• Regularly gather insights from Sales, Customer Support, Marketing, and Analytics, transforming them into actionable research questions.

• Maintain a high standard for research quality: appropriate research methods, structured approaches, reliable timelines, and ethical practices.

• Utilize recruiting platforms and manage logistics independently: access, scheduling, confirmations, tool setup, etc.

• Employ AI tools to enhance operations and synthesis while maintaining human judgment and methodological integrity.

• Actively incorporate AI into your work processes.

• Exhibit exceptional empathy and consideration for participants, adhering to high ethical standards.

• Fluency in Russian and English is emphasized in the posting.

• NN/g certifications, a background in academic/scientific research, familiarity with PostHog/Tableau, Productboard, and mentoring/teaching experience are valuable assets but not mandatory.

🏝️ Benefits

• Equity options.

• Private medical insurance for the employee and their family.

• 23 paid vacation days annually.

• 11+ paid public holidays each year.

• 5 company-paid sick leave days.

• English language courses.

• Relevant professional development opportunities.

• Gym or swimming pool access.

• Home Office Setup Assistance: the company provides support for purchasing furniture (office chair, office desk, monitor) and other items to create an optimal workspace.

• Co-working spaces available.

• Remote working options.