UX Researcher

This is a fully remote position, open to applicants in Japan.

📋 Description

• Oversee Rapid Research studies from start to finish, providing insights within 1–2 weeks or through an accelerated 1-week sprint.

• Advise on research methodologies and project scope while creating kickoff documents and moderator guides.

• Facilitate both remote and in-person interviews, unmoderated studies, and heuristic evaluations.

• Perform literature reviews and conduct competitive analyses.

• Provide end-of-day session summaries and guide stakeholder alignment on key insights.

• Analyze results and compile final reports with actionable recommendations.

• Present findings during stakeholder readouts.

• Establish trusted relationships with stakeholders and offer consultative support.

• Collaborate with recruiting teams for participant screening and scheduling.

• Assist with Japanese-language studies and localization as the regional point of contact for Japan/APAC.

• Manage multiple concurrent studies throughout preparation, fieldwork, and reporting phases.

• Enhance internal research processes and best practices.

• Cultivate research and consultative skills while contributing to the knowledge library and internal training programs.

• Participate in Custom Research projects, including focus groups, diary studies, benchmarking, surveys, card sorting, contextual inquiries, and Critical User Journey audits.

⛳️ Requirements

• Minimum of 4 years of practical experience in qualitative UX or market research, including leading studies from inception to completion.

• Native or fluent proficiency in Japanese.

• Business-level proficiency in English, capable of moderating sessions and producing deliverables in both languages.

• Experience in partnering with clients or stakeholders in a consulting or agency setting, or equivalent research experience.

• Ability to work autonomously, manage competing priorities across multiple studies, and meet tight deadlines.

• Proficiency in conducting in-depth interviews, unmoderated studies, heuristic evaluations, literature reviews, and competitive analyses.

• Strong presentation capabilities, including creating decks and presenting findings and recommendations to senior stakeholders.

• Exceptional organizational skills, attention to detail, accuracy, and time management.

• Excellent written and verbal communication skills, coupled with strong interpersonal abilities.

• Comfort with online and remote research tools like Google Meet, Zoom, dscout, and GSuite.

• A responsive, service-oriented, and client-focused mindset.

• A curious, enthusiastic, and adaptable nature with the ability to excel in a fast-paced problem-solving environment.

• A self-motivated quick learner capable of thriving with minimal supervision.

• A collaborative team player with a sense of ownership and follow-through.

• A commitment to inclusive and empathetic collaboration.

• Willingness to collaborate across APAC, EMEA, and US time zones, including occasional schedule flexibility and extended hours.

• Capability to work at a computer for extended durations.

• Must reside in Japan.

• Must possess current work authorization in Japan; AnswerLab cannot sponsor visas.

• No staffing or recruiting agencies.

🏝️ Benefits

• Remote work from home.

• Up to 15% travel, including occasional in-person sessions at regional lab facilities.

• Opportunity to engage in longer-form Custom Research projects.

• Involvement in internal training initiatives and contributions to AnswerLab's knowledge library.