Freelance UX Researcher

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the Sr. UX Lead and Sr. UX Strategist on Seer's Creative Services team.

• Conduct research studies for a diverse range of B2B and B2C clients.

• Oversee evaluative research, which includes both moderated and unmoderated usability studies.

• Perform generative research, encompassing in-depth interviews and early-stage moderated research.

• Manage the entire research coordination process, including study setup, screener development, and participant recruitment.

• Review project plans and briefs, proactively identifying dependencies or concerns.

• Code and synthesize findings into insightful readouts or slide deck presentations.

• Incorporate pertinent research clips for review by the Creative Services team.

• Communicate research plans to stakeholders throughout the duration of the research process.

• Prepare, conduct, and deliver all studies punctually.

• Utilize generative AI tools for screener drafting, transcript analysis, and synthesis, ensuring validation of outputs before client delivery.

• Transform user behavior and feedback into insights that inform UX strategy and design decisions.

• Manage research studies from start to finish, from setup to readout.

⛳️ Requirements

• Extensive hands-on experience in conducting evaluative research, including both moderated and unmoderated usability testing.

• Proven experience in planning and executing in-depth interviews and other generative research methodologies.

• Familiarity with managing research logistics, such as study setup, screener development, and participant recruitment.

• A working knowledge of web and mobile technologies.

• Proficiency with remote research tools like UserInterviews, PlaybookUX, UXtweak, and Outset.ai.

• Strong analytical and problem-solving capabilities.

• Ability to code qualitative data and convert findings into clear, actionable, data-driven recommendations.

• Detail-oriented with exceptional organizational skills.

• Capable of managing multiple projects for various clients simultaneously.

• Comfortable working independently within a defined scope and part-time schedule.

• Commitment to research rigor and the validation of AI-assisted outputs.

• Bonus: experience conducting UX research within an agency or consulting setting.

• Bonus: background in storytelling and generative user research methodologies.

• Bonus: consultative experience in digital marketing areas such as SEO or GEO.

• Must reside in the US and be available to work within continental US hours.

🏝️ Benefits

• Opportunity for advancement into a part-time or full-time position.

• Option for remote work.

• Availability of an HQ office in Philadelphia.

• Flexible, variable hours based on demand, up to 15 hours per week.

• Ongoing contract opportunities.

• Potential for increased hours and evolution of the role.