UX Designer III

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee user research initiatives involving Federal, regional, and contractor user groups.

• Design interview strategies and carry out user interviews along with usability testing.

• Develop user journeys, wireframes, prototypes, and various design artifacts.

• Facilitate design handoff and work in collaboration with engineering and product teams during the implementation phase.

• Create accessible mobile and desktop workflows aligned with the U.S. Web Design System (USWDS).

• Assess user experiences, particularly for those utilizing assistive technologies, as necessary.

• Act as the team's content strategist and writer.

• Create and maintain consistent content patterns throughout the TTA Hub.

• Review and authorize user guides, onboarding materials, and training documentation developed by the Training Specialist.

• Preserve UX research artifacts along with records related to product and UX strategy.

• Generate and sustain acceptance evidence for relevant sprints.

• Implement human-centered design principles, information architecture, interaction design, and accessible content-design methodologies throughout the product lifecycle.

• Provide support for the U.S. Department of Health and Human Services Administration for Children and Families TTA Hub data platform.

⛳️ Requirements

• A minimum of seven (7) years of experience executing end-to-end UX solutions for production services.

• A portfolio showcasing user research, interaction design, and successful product launches.

• A Bachelor's degree in design, human-computer interaction, or a related domain, or equivalent experience supported by a portfolio.

• Proven proficiency in human-centered design methodologies.

• Familiarity with information architecture and interaction design principles.

• Strong skills in user and usability research.

• Experience in creating accessible digital content and user experiences.

• Background in visual design and prototyping.

• Capability to translate user research and requirements into actionable design solutions.

• Proficiency in developing clear, consistent user-facing content and content standards.

• U.S. citizenship is mandatory.

• Ability to obtain and maintain a Public Trust clearance.

• Eligibility to acquire a Personal Identity Verification (PIV) card.

• Preferred: Familiarity with the U.S. Web Design System (USWDS).

• Preferred: Knowledge of Section 508 accessibility requirements.

• Preferred: Experience in conducting or assisting with Web Content Accessibility Guidelines (WCAG) testing.

• Preferred: Expertise in designing intricate data-entry workflows and dashboards.

• Preferred: Experience in conducting user research with Federal stakeholders.

🏝️ Benefits

• Full-time schedule with core hours from 10:00 a.m. to 4:00 p.m. Eastern.

• Occasional travel may be necessary.

• Equal Opportunity Employer.