Utilization Review Intake Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Provide support services to staff, which includes typing reports and correspondence, managing files, and completing forms.

• Handle incoming telephone calls.

• Assist in achieving the objectives of the Utilization Review / Case Management department and CorVel.

• Manage calls regarding precertification requests.

• Ensure that patient, provider, and facility information in the system is accurate and current.

• Document notes and service requests in the CareMC system.

• Engage with stakeholders in a prompt and professional manner.

• Execute additional responsibilities as assigned.

⛳️ Requirements

• A High School diploma or equivalent is required.

• An A.A. degree or equivalent is preferred.

• Capable of managing multiple priorities in a high-volume, fast-paced, team-focused environment.

• Exceptional written and verbal communication skills.

• Ability to adhere to specified deadlines.

• Proficient in computer use and possess technical aptitude.

• Competent in utilizing Microsoft Office, including Excel spreadsheets.

• Strong interpersonal, time management, and organizational abilities.

• Capacity to remain calm in stressful situations and communicate diplomatically through various communication methods.

• Able to work independently as well as collaboratively within a team setting.

🏝️ Benefits

• Medical (HDHP) with Pharmacy.

• Dental insurance.

• Vision insurance.

• Long Term Disability.

• Health Savings Account.

• Flexible Spending Account options.

• Life Insurance.

• Accident Insurance.

• Critical Illness Insurance.

• Pre-paid Legal Insurance.

• Parking and Transit FSA accounts.

• 401(k).

• Roth 401(k).

• Paid time off.

• Career advancement opportunities.

• Remote work.