Trust & Safety Product Manager

This is a fully remote position, open to applicants in France.

📋 Description

• Take ownership of the product and technical execution of compliance and safety initiatives across EverAI platforms.

• Convert safety policies, legal obligations, incident reports, and user feedback into clear product requirements, acceptance criteria, and engineering tasks.

• Lead safety initiatives from defining problems to implementation, testing, launch, and continuous enhancement.

• Manage product enhancements for internally developed moderation systems, including the proprietary EverGuard LLM technology.

• Collaborate with Engineering and AI/ML teams on detection capabilities, moderation guidelines and thresholds, and interventions for user inputs and AI-generated outputs.

• Oversee the lifecycle of third-party safety partnerships and integrations, from identifying needs and evaluating providers to implementation, testing, rollout, and performance management.

• Develop safety dashboards and conduct recurring QA to identify emerging issues and ensure trust and safety measures function effectively.

• Direct red teaming and adversarial testing for moderation systems and product safeguards.

• Monitor red-team findings through remediation, retesting, and closure.

• Conduct trust and safety reviews for new features and significant changes to existing features, models, and integrations.

• Engage in product design discussions early to identify potential misuse, affected users, and appropriate safety measures.

• Coordinate product and engineering responses to critical safety issues with incident management, policy, and user support teams.

• Collaborate directly with the CTO and Legal & Safety Lead.

• Contribute to the development of the safety product function as the company evolves.

⛳️ Requirements

• Proven experience in making data-driven product decisions utilizing metrics, A/B tests, product experiments, data analysis, or basic user research.

• Ability to evaluate risks linked to user-generated content, transactions, and interactions.

• Skill in translating safety requirements into policies, trackers/dashboards, and strategic plans that align with legal and ethical standards.

• Knowledge of content moderation and AI guardrails, encompassing automation, machine learning, human review, and user reporting.

• Experience collaborating closely with trust and safety and compliance needs for consumer-facing products.

• Ability to work collaboratively across engineering, legal, operations, and customer support teams.

• Full fluency and comfort in English.

• Proficient in using AI tools; openness to experimenting with new tools and techniques.

• Ability to proactively test and manage discussions regarding third-party tools and integrations autonomously.

• Comfortable navigating ambiguity and taking ownership of results.

• Competent in building products using uncensored models and content.

• At ease reviewing and discussing uncensored AI-generated content and NSFW material.

• Previous education in legal/compliance, professional experience or interest in AI, and experience in consumer-facing entertainment or gaming are advantageous.

🏝️ Benefits

• 4 weeks (20 working days) of paid time off (PTO) annually.

• Annual in-person meetup.

• Monthly allowance of 100 USD for health insurance costs.

• Unlimited one-on-one sessions with psychologists and lifestyle experts through OpenUp, available to up to three family members.

• Co-working space budget for up to two visits per month (35 EUR / 40 USD per visit).

• Learning budget for courses, books, conferences, events, or certifications.

• Company-provided laptop.

• Monitor budget of up to 250 USD.

• Budget for keyboard/mouse/microphone/headphones of up to 150 USD.

• Premium access to ChatGPT, Hugging Face, Claude Code, and other necessary tools for the role.

• Fully remote work environment.

• Flexible B2B contract structure with long-term commitment and focus on impact.