Truck Service Advisor

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Authorize mechanical repairs on behalf of Wheels’ Clients.

• Ensure that safety-related and scheduled repairs are carried out effectively.

• Approve appropriate repairs based on vehicle mileage, service duration, and previous repair history.

• Negotiate repair costs to align with the published fleet prices or the pre-established Wheels Network rates and times.

• Oversee Client authorizations, limits, and specific instructions.

• Conduct thorough follow-ups on all inoperative vehicles and outstanding transactions.

• Address transaction discrepancies with vendors efficiently.

⛳️ Requirements

• ASE certifications: C1, along with 6 out of 14 auto or truck certifications (minimum of 2 must be truck-related).

• Two (2) to four (4) years of experience in automotive and truck fields or equivalent technical training.

• A High School diploma is required; some college education is preferred.

• Technical expertise in automotive and truck repair.

• Familiarity with or practical experience in: Upfitting, Diesel engines, Air Brakes, Trailers, and Refrigeration.

• Capability to manage truck roadside assistance, towing, and rentals.

• Proficient in Windows and Microsoft Office applications (Outlook).

🏝️ Benefits

• Health insurance.

• 401(k) matching.

• Paid time off.

• Flexible work hours.

• Professional development opportunities.