Travel Property Adjuster – Field Estimating

This is a fully remote position, open to applicants in Texas.

📋 Description

• Conduct property inspections at customers' residences.

• Assess coverage and evaluate property damage.

• Create estimates and resolve claims in a timely and efficient manner.

• Manage virtual claims nationwide using tools like Xactimate and ClaimsX Video Collaboration.

• Specialize in water-loss claims.

• Deliver empathetic, straightforward, and customer-centered claims service.

• Independently evaluate property claims and interpret policies to ascertain coverage.

• Interact with customers via phone, email, and video conferencing.

• Tailor communication according to customer preferences and provide updates on claim progress.

• Assess and negotiate settlements with customers, vendors, third-party carriers, and claimants.

• Manage complex negotiations in alignment with legal and business standards.

• Utilize estimation tools, job aids, and settlement platforms.

• Accurately and promptly document claim activities in the claims system.

• Work Monday through Friday during training, then shift to a 10 days on/4 days off schedule for 8–12 hours daily.

• Travel out of town up to 90% of the time.

• Participate in a mandatory two-week training program in Dallas, Texas.

⛳️ Requirements

• A minimum of 2 years of experience in preparing water damage estimates is preferred.

• Previous experience as a property adjuster is preferred.

• Familiarity with estimating software like Xactimate is preferred.

• Strong commitment to delivering exceptional customer service.

• Ability to work independently from home and travel to various locations.

• Proactive problem-solving skills and a positive outlook on challenges.

• Excellent organizational and multitasking skills in a fast-paced setting.

• Clear and professional communication skills, both written and verbal.

• Willingness and capability to carry a 50-pound ladder and access roofs with a 6/12 pitch on one- to two-story buildings.

• A valid driver's license and readiness to travel.

• Must live within 50 miles of an airport.

• Required to terminate existing insurance appointments and refrain from holding outside appointments during employment if currently possessing an active insurance license.

• Resident producer license holders pursuing an adjuster role must surrender that license when directed.

• May need to obtain an adjuster and/or appraiser license within 60 days of hiring.

• Must undergo a background investigation.

• Reliable internet connection with at least 50 MB download and 5 MB upload speeds.

• A dedicated, private workspace at home with suitable desk and seating arrangements.

• Allstate typically does not sponsor individuals for employment-based visas.

🏝️ Benefits

• Up to $175 per day for hours exceeding 8.

• $200 for work performed on weekends and/or holidays.

• Comprehensive training and ongoing educational opportunities.

• Eligibility for a $1,000 Licensing Sign-on Bonus.

• Potential for a company car based on annual work mileage.

• Mileage reimbursement for personal vehicle use during work hours.

• Generous time off policy.

• Healthcare benefits.

• 401K/pension plan.

• Education reimbursement program.

• Support programs to help balance work and personal life.

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.

• Monthly reimbursement for home internet connectivity costs.

• Flexible work scheduling.

• Opportunities for career advancement and continuous development support.