Transportation Breakdown Supervisor

This is a fully remote position, open to applicants in Alabama, +41 more states.

📋 Description

• Oversee the operational performance of the roadside team.

• Foster employee growth and motivation.

• Guide the team on timely dispatch, phone performance metrics, and operational effectiveness.

• Offer tailored training and development opportunities.

• Ensure adherence to company policies and procedures.

• Step in as necessary to guarantee exceptional event management.

• Modify schedules and handle competing priorities effectively.

• Uphold high service standards across the call center.

⛳️ Requirements

• High School Diploma/GED with 5 years of experience in a related field (Transportation, Call Center), or a different combination: a bachelor’s degree in a related discipline with 3 years of experience; a master’s degree with 1 year of experience; or a Ph.D. with up to 1 year of experience.

• Proficient in MS Office applications.

• Outstanding communication skills to collaborate effectively with teams across the organization.

• A degree in a related field is highly preferred.

• Must successfully pass a pre-employment drug screening.

• Must be authorized to work in the United States for any employer without current or future sponsorship.

• No OPT, CPT, STEM/OPT, or visa sponsorship available now or in the future.

🏝️ Benefits

• Flexible paid vacation.

• Seven paid holidays throughout the year.

• Up to 160 hours of paid wellness leave annually for personal or family wellness.

• Bereavement leave.

• Time off to vote.

• Jury duty leave.

• Volunteer time off.

• Military leave.

• Parental leave.

• Comprehensive health insurance (medical, dental, vision).

• Retirement planning options (401(k)).

• Paid time off, including sick leave, parental leave, flexible vacation/wellness days, and/or PTO.