Field Technician C

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Deliver technical assistance for FAA programs and systems, including FTI, MS, ADS-B, DCNS, WMSS, and other Field Services initiatives.

• Install, repair, configure, test, and conduct preventive maintenance on equipment at customers’ remote sites.

• Provide scheduled and on-call field support at customer locations within the designated area.

• Travel to remote locations outside the designated area as necessary to meet FAA customer requirements.

• Read, comprehend, and adhere to equipment schematics and task orders.

• Document tasks performed and occurrences at customer sites.

• Collaborate with the NOCC, SAC, and Helpdesk via phone to address field issues.

• Maintain tools, testing equipment, parts/electronics, truck stock inventory, and personal or company vehicle.

• Prepare for assigned tasks prior to dispatch.

• Adhere to L3Harris and program-specific policies and procedures in conjunction with the supervisor/ASL.

⛳️ Requirements

• High School Diploma or equivalent, with a minimum of 6 years of relevant experience; OR 2 years post-Secondary/Associates Degree with at least 2 years of relevant experience.

• Must possess and maintain a valid Driver’s License and have a satisfactory driving record.

• Capability to obtain and maintain an FAA Public Trust Clearance.

• Capability to obtain and maintain an active FAA Security Clearance.

• Willingness to travel up to 100% of the time to remote locations within a 3-hour drive radius of the base location; may travel beyond the assigned region.

• Ability to work from home in an on-call status.

• Willingness to work outside of regular hours and respond to after-hours emergency calls.

• Capability to lift items weighing up to 32 lbs. and use ladders and step stools to access heights of approximately 10 feet.

• Ability to read, comprehend, and follow equipment schematics and task orders.

• Strong administrative skills, including note-taking and documentation capabilities.

• Exceptional customer service skills.

• Ability to perform in a high-stress and high-visibility setting.

• Good knowledge of cable connectors such as RJ-11, RJ-45, DB-25, V.35, and RS-449.

• Excellent understanding of fiber optics; familiarity with multiplexes, network topology, Frame Relay, Fractional T-1, SONET, ATM, private line, and voice/data applications.

• Proficient knowledge of AC/DC power testing, including 3-phase AC, and 24VDC/48VDC power supplies.

• Experience with network and circuit testing using T1, DS3, BERT, and analog VG testing in accordance with Bellcore standards.

• Familiarity with network testing equipment such as JDSU HST, Ameritech AM5XT, Sage 935, digital oscilloscope, Halcyon 704A, and Para-scope or equivalent T1/DS3 test sets.

• Knowledge of IP-based systems and experience in configuring routers and switches.

• Experience with equipment rack installations.

• Preferred qualifications: Network+, CCNA, CCNP, CCNA Wireless, A+.

🏝️ Benefits

• Health and disability insurance.

• 401(k) matching.

• Flexible spending accounts.

• Employee Assistance Program (EAP).

• Education assistance.

• Parental leave.

• Paid time off.

• Company-paid holidays.