Training Specialist II

This is a fully remote position, open to applicants in United States.

📋 Description

• Organize and lead professional training sessions for both clients and internal team members.

• Exhibit proficiency in Advarra software products and possess a solid understanding of industry standards.

• Create and revise training presentations, assessments, study guides, job aids, and reference documents.

• Conduct comprehensive training needs assessments across the organization to pinpoint skill and knowledge deficits.

• Collect feedback from participants following educational sessions.

• Facilitate both in-person and online training events.

• Work in conjunction with the LMS Administrator to sustain training resources, eLearning modules, and courses within the LMS.

• Carry out basic troubleshooting for user access in Advarra University.

• Monitor Advarra community platforms to discover new practices, identify knowledge gaps, and pinpoint training opportunities.

• Partner with the eLearning team to create, evaluate, and enhance eLearning modules.

• Keep records of attendance and track assessment and retraining outcomes.

• Interact with clients in a professional and timely manner via phone, Zoom, or email.

• Undertake additional job-related responsibilities as assigned.

⛳️ Requirements

• A minimum of 3 years of training experience.

• Proven experience in delivering effective and thorough training for software or other technical tools.

• Familiarity with conducting virtual training using platforms such as Zoom, Adobe Connect, Teams, etc.

• Capacity to deliver training confidently in both virtual and traditional classroom environments.

• Strong analytical, problem-solving, and interpersonal abilities.

• Excellent communication skills, including listening, writing, and speaking.

• Advanced skills in Word (utilizing templates, styles, fields, etc.).

• Willingness to travel up to 25% of the time.

• Ability to sit or stand for extended periods at a fixed workstation.

• Capability to frequently lift, carry, and lower objects weighing up to 10 lbs.

• Aptitude for learning and understanding basic instructions.

• Strong focus and attention towards tasks and responsibilities.

🏝️ Benefits

• Eligibility for variable bonuses.

• Health insurance coverage.

• Paid holidays.

• Additional benefits.