Instructional Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with subject matter experts, leadership, and stakeholders to assess training needs and establish learning objectives.

• Simplify intricate processes and business rules into straightforward, actionable learning materials.

• Develop multimedia training resources, such as gamification elements, videos, audio clips, infographics, handouts, worksheets, presentations, and instructional guides.

• Design storyboards, user flows, process flows, and site maps.

• Choose appropriate instructional methods utilizing both instructor-led and self-directed techniques, alongside adult learning principles.

• Ensure that training materials conform to operational standards and facilitate uniform execution.

• Oversee courses, updates, 508 compliance, and version management.

• Create and implement strategies to evaluate the effectiveness of training programs.

• Assist trainers and Operations teams in conducting instructor-led, virtual instructor-led, and coaching sessions.

• Maintain training materials to be current, precise, and in alignment with standardized processes and business rules.

⛳️ Requirements

• 3–5 years of experience in designing and developing diverse learning solutions.

• Bachelor’s Degree in Instructional Design, Education, or a related field.

• Familiarity with instructional design methodologies for creating courses focused on system and process training.

• Experience in facilitating instructor-led training sessions (optional/desired).

🏝️ Benefits

• Opportunity to grow, thrive, and make a meaningful difference every day.

• Equal opportunity/affirmative action employer.