Training & Enablement Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the training and enablement strategy encompassing role-specific learning, updates, exercises, and user onboarding.

• Evaluate learning needs based on role, location, workflow, proficiency gaps, and support patterns; prioritize focused interventions.

• Supervise the delivery and quality of various training formats including instructor-led, virtual, computer-based, microlearning, and offline sessions.

• Collaborate with certified clinical informaticists for coaching on clinical workflows and validating content.

• Oversee training schedules, instructor assignments, curriculum approvals, learning records, and communication with stakeholders.

• Track competency, workflow integration, satisfaction, and learning outcomes; initiate corrective measures and continuous enhancement efforts.

• Manage documentation for continuing education and provide accreditation support when necessary.

• Work alongside operational and technical partners in a multidisciplinary team serving a federal client.

⛳️ Requirements

• Bachelor’s degree in education, instructional design, organizational development, health informatics, information systems, or a related field; equivalent relevant experience may be considered.

• Over 7 years of pertinent experience in training, learning programs, or workforce enablement.

• At least 3 years of experience in leading teams or programs.

• Proven experience in designing and managing instructor-led and virtual training for users of enterprise technology.

• Capability to assess learning effectiveness, adoption, and proficiency, and provide actionable insights based on findings.

• Experience in coordinating with stakeholders and managing multiple releases, training events, and deliverables simultaneously.

• Must meet applicable customer background checks, identity credentialing, and system access requirements.

• Preferred: Experience in federal health IT or clinical enterprise technology training.

• Preferred: Familiarity with JKO, learning management systems, ADDIE, SCORM, Section 508, and continuing education processes.

• Preferred: Certification in change management or learning (e.g., Prosci, CPTD, PMP).

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance beginning the first of the month after joining.

• 401(k) plan with immediate employer contribution vesting; no matching required.

• Generous paid time off (PTO) policy.

• One additional paid wellness leave day each calendar year.

• Ten observed federal holidays.

• Pet insurance options.

• Tuition reimbursement available.

• Access to internal training programs.

• Company-sponsored industry certifications.

• Team-building activities.

• Opportunities for community volunteering.

• Quarterly HQ days.

• Wellness events hosted regularly.

• Happy hours and family fun events offered.