Trainer, Velocity

This is a fully remote position, open to applicants in Kentucky, +1 more state.

📋 Description

• Conduct instructor-led training sessions (either virtual or face-to-face) according to the established curriculum.

• Facilitate onboarding initiatives for new employees across different departments.

• Assist senior trainers in the creation and revision of training materials and job aids.

• Carry out basic assessments, quizzes, and evaluations to assess learning outcomes.

• Offer one-on-one coaching and support to employees who require additional assistance.

• Keep accurate and current training records and documentation.

• Help with scheduling, attendance monitoring, and material preparation.

• Collect feedback from learners and report suggestions for enhancements.

⛳️ Requirements

• Bachelor's degree or equivalent experience.

• 1–2 years of experience in training, customer service, or operations within banking or related fintech sectors.

• Excellent communication and presentation abilities.

• Basic knowledge of fintech concepts like digital payments, compliance fundamentals, KYC, or customer operations.

• Capacity to quickly grasp new systems and processes.

• Detail-oriented and comfortable with administrative responsibilities.

• Willingness to travel up to 30% of the time.

• Candidates must be authorized to work in the United States without requiring visa sponsorship, either now or in the future.

🏝️ Benefits

• Eligibility for incentive awards based on individual and organizational performance.

• Comprehensive array of benefits.