Trainer

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct live virtual training sessions for frontline employees, emerging leaders, and existing leaders.

• Maintain an energetic and interactive atmosphere during sessions using polls, chat features, breakout rooms, whiteboards, role-plays, scenarios, and discussions.

• Implement adult learning principles by teaching skills, facilitating practice, and ensuring on-the-job capability.

• Assess understanding throughout sessions through questions, teach-backs, practice, and quick evaluations.

• Recognize disengagement, confusion, or participants lagging behind and modify delivery in real time.

• Offer clear, constructive feedback and coaching during practice exercises.

• Alert the Training Director and the participants' managers regarding individuals not demonstrating required skills, providing specific observations.

• Tailor delivery to accommodate varying experience levels and cultural backgrounds.

• Develop and update PowerPoints, activities, job aids, and practice exercises to support the courses created by instructional designers.

• Collaborate with instructional designers, department leaders, and subject matter experts to ensure content remains accurate and relevant.

• Share classroom observations to enhance content quality.

• Design reinforcement activities to aid in the application of skills post-training.

• Oversee session logistics, including scheduling, participant communication, attendance, and completion tracking.

• Assess session effectiveness through feedback, observation, and the demonstrated application of skills.

• Keep training materials and records organized and up to date.

• Manage multiple assignments, adhere to deadlines, and provide updates to the Training Director regarding progress and challenges.

⛳️ Requirements

• Minimum of 3 years experience in facilitating workplace training, employee development, or leadership development, including at least 2 years of leading live virtual sessions.

• Demonstrated ability to engage a virtual audience through the use of polls, breakouts, chat, and whiteboard features.

• Solid understanding of adult learning theory and its application in the classroom setting.

• Experience in assessing understanding in real time and making adjustments when participants do not grasp the material.

• Strong presence, energy, and communication skills.

• Capability to simplify complex information and relate it to real job scenarios.

• Experience in creating presentations and learning activities to support training sessions.

• Excellent organizational and time management skills across multiple assignments.

• Ability to work independently, demonstrate initiative, and ensure follow-through.

• Proficient in Microsoft Teams, PowerPoint, Word, and Excel.

• Final candidates must present a brief live virtual teach-back during the interview process.

• Bachelor's degree in education, training and development, organizational development, human resources, or a related field, or equivalent experience (preferred).

• Experience in facilitating leadership development, new manager onboarding, communication, coaching, accountability, or client experience training (preferred).

• Background in delivering multi-session development programs (preferred).

• Experience training geographically and culturally diverse teams (preferred).

• Familiarity with learning management systems and completion reporting (preferred).

🏝️ Benefits

• Fully remote position.

• Full-time employment.