Trainer

This is a fully remote position, open to applicants in Maine.

📋 Description

• Conduct engaging and interactive training sessions for both new and current call center agents.

• Provide general training for departments such as Claims and Provider Enrollment.

• Facilitate virtual training programs aimed at improving employee skills and performance.

• Tailor training delivery to accommodate different learning styles and requirements.

• Create visually appealing and interactive training materials and presentations that incorporate contemporary adult learning principles.

• Collaborate with the LKI training team, subject matter experts (SMEs), and account leaders to ensure training materials are effective and user-friendly.

• Offer post-training support and resources to learners and call center leadership.

• Evaluate training outcomes through surveys, feedback, and performance metrics.

⛳️ Requirements

• A minimum of three (3) years of experience as a corporate or executive trainer or facilitator.

• A genuine passion for training and a desire to lead in a virtual classroom setting.

• Excellent presentation and interpersonal skills.

• Experience in adult learning principles and techniques for engaging learners.

• Proven skills in curriculum development, presentation, and instructional design.

• Must be available to work in the Eastern Standard Time (EST) zone.

• Candidates selected for interviews must present a work product presentation lasting no more than 10 minutes.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for learning and career advancement.

• Generous and adaptable vacation policy.

• Employer-matched 401(k) plan.

• Comprehensive health benefits package.

• Educational assistance programs.

• Access to leadership and technical development academies.