Trainee Installation Specialist

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assist in the installation, configuration, and maintenance of CribMaster hardware and software solutions at client locations.

• Help with deployments, upkeep, and troubleshooting tasks.

• Address customer needs and prepare necessary data.

• Provide on-demand technical support as required.

• Understand how CribMaster solutions enable customers to manage tools, enhance visibility, and support vital operations.

• Travel frequently, often on a weekly basis, to various customer locations throughout the UK, EMEA, and beyond as your skills develop.

• Maintain professional communication with clients and team members.

• Develop practical skills in technology, troubleshooting, customer engagement, and self-directed knowledge enhancement.

⛳️ Requirements

• No prior installation or technical experience is necessary; this role is ideal for individuals at the beginning of their career.

• A keen interest in hands-on work and a willingness to enhance mechanical skills through training.

• A strong enthusiasm for technology, hardware, software, tools, systems, and understanding their functionality.

• Capability to adhere to instructions, checklists, safety protocols, and structured training materials.

• A readiness to acquire basic problem-solving abilities and to escalate issues rather than attempting to resolve complex challenges independently.

• A commitment to expanding knowledge through training, self-study, shadowing, practical experience, and receiving feedback.

• Clear and courteous communication skills, with the ability to seek assistance when necessary.

• Proficient in written and spoken English; knowledge of additional languages is advantageous but not mandatory.

• Awareness of safety, professionalism, and appropriate conduct.

• A positive attitude towards essential, frequent travel and providing customer support on short notice.

• Eligibility for access to export-controlled defense technology and restricted customer environments, evaluated on a case-by-case basis.

• Ideally possess a valid driving license or have the willingness to work towards obtaining one.

🏝️ Benefits

• Comprehensive training through mentorship and structured learning modules.

• Practical training, coaching, mentoring, exposure to real customer projects, and ad-hoc technical support.

• Access to a variety of learning resources, including a digital learning portal.

• Opportunities for career growth across multiple career paths.

• A culture of mutual respect and appreciation for diverse perspectives and experiences.

• Involvement in volunteerism, giving back, and sustainable business practices.

• Competitive salary package.

• Country-specific entitlements and benefits.

• Access to Lean Academy and online university learning resources.

• Certificates and specializations from prestigious colleges and universities.