Track & Trace Representative

This is a fully remote position, open to applicants in Serbia, +2 more countries.

📋 Description

• Engage in daily communication with drivers and customers.

• Inform relevant parties about any issues that arise.

• Update the system with necessary information.

• Handle incoming calls from clients.

• Organize and schedule appointments.

• Stay informed about current market trends in the transportation industry.

• Carry out additional duties as required by business needs or as assigned.

⛳️ Requirements

• A minimum of Upper-Intermediate (B2) English proficiency is essential.

• Capacity to thrive in a high-stress and fast-paced work environment.

• Exceptional organizational and coordination skills.

• Strong communication and interpersonal abilities.

• Prior experience in Customer Support is preferred.

• Proficient in PC usage (Microsoft Office preferred).

• Excellent problem-solving skills.

🏝️ Benefits

• Competitive salary offered in USD.

• Over 10 business days of paid time off.

• Opportunities for team building and corporate events.

• Necessary equipment will be provided.

• A supportive team environment.

• Flexible remote work options.