Tour Leader – Southern & East Africa

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Guide small-group tours as a Chief Experience Officer.

• Oversee group dynamics effectively.

• Organize transportation and liaise with suppliers.

• Convey the culture, history, and subtleties of destinations.

• Collaborate with community partners.

• Ensure travellers feel a sense of belonging.

• Represent G Adventures in various field settings.

• Manage daily logistics and reservations efficiently.

• Advocate for Planeterra and G for Good initiatives.

• Assist with optional activities, meals, and traveller requirements.

• Address incidents with composure and professionalism.

• Maintain budgets, receipts, and daily financial accounts.

• Provide post-trip reports and updates as needed.

• Occasionally assist in training new Chief Experience Officers.

⛳️ Requirements

• Legally permitted to lead tours in South Africa, Zimbabwe, Namibia, Botswana, Nairobi, Zambia, and Kenya.

• Valid First Aid/CPR certification required.

• Comfortable with basic budgeting and accounting principles.

• Valid passport/visa and necessary vaccinations are mandatory.

• Proficient in using Google Suite and mobile applications.

• Experience in tourism, hospitality, or significant travel is essential.

• Strong command of the English language.

• Willingness to undergo a background check if necessary.

• Recognized local guiding/tour leader certification related to Southern Africa, such as FGASA, CATHSSETA, or equivalent.

• Commitment to community tourism and responsible travel practices.

• Excellent communication skills with travellers, suppliers, and office staff.

• Capable of managing unpredictable situations, long bus journeys, spontaneous problem-solving, and unforeseen incidents.

• Ability to foster a sense of safety, inclusion, and belonging within a group.

🏝️ Benefits

• Access to support through various Team Resource Groups.

• Opportunity for career growth within the role.

• Collaborate with a passionate and skilled team.

• Support for Chief Experience Officers to establish destinations as their home office.