Total Rewards Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Handle daily and biweekly payroll administration tasks, which includes reviewing time and attendance data and inputting approved modifications.

• Oversee regular payroll updates.

• Conduct payroll audits and reconciliations, investigate discrepancies, and facilitate necessary corrections.

• Ensure the accuracy of payroll records and relevant documentation.

• Address routine payroll inquiries and escalate complex or sensitive issues as needed.

• Manage benefit enrollments, changes due to qualifying life events, terminations, and other standard benefit transactions.

• Assist with open enrollment by facilitating employee communications, updating systems, reviewing data, and coordinating with vendors.

• Review benefit deductions and invoices, aiding in corrections and reconciliations.

• Answer employee benefit-related questions and liaise with carriers or vendors.

• Maintain records, notices, and supporting documentation related to benefits.

• Provide administrative assistance for FMLA and other leave processes, including intake, recordkeeping, tracking, and coordination.

• Track documentation, deadlines, reported hours, and available leave balances.

• Update systems and records for approved leave and return-to-work information.

• Ensure accurate employee data and documentation in HRIS and People Operations systems.

• Generate standard and ad hoc reports and conduct routine data audits.

• Manage People Operations inboxes, files, forms, trackers, and recurring administrative responsibilities.

• Document procedures and adhere to established workflows, controls, and service standards.

• Assist with departmental projects and employee programs through scheduling, data preparation, communication, and tracking.

• Perform additional assigned duties and administrative responsibilities.

⛳️ Requirements

• Associate degree in Human Resources, Business Administration, or a related discipline, or an equivalent combination of education and relevant experience.

• Proven experience in providing administrative or operational support in People Operations (HR), payroll, benefits, leave administration, or similar functions.

• Strong attention to detail with the ability to accurately process time-sensitive transactions.

• Capability to maintain confidentiality and manage sensitive employee information with care.

• Proficiency in Microsoft Office applications and ADP – Workforce Now.

• Willingness to learn benefits and leave administration systems.

• Experience in FMLA administration.

• Ability to handle recurring tasks, shifting priorities, and deadlines in a remote work setting.

• Must be authorized to work in the United States for any employer.

• Arbitration Forums, Inc. does not offer employment visa sponsorship for this role.

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience (preferred).

• Strong organizational, follow-up, written communication, and customer service abilities (preferred).

• Experience collaborating with benefit carriers, payroll providers, or leave administration vendors (preferred).

• Familiarity with federal, state, and local regulations regarding payroll, benefits, and leave administration (preferred).

🏝️ Benefits

• Opportunity for remote work.

• Reliable high-speed internet access and a dedicated workspace are required.

• Potential travel for on-site team planning sessions, meetings, company events, or other business requirements, up to 25% of the time, including possible overnight stays.

• Reasonable accommodations available for individuals with disabilities.