Title IV-E Quality Assurance Specialist

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Perform quality assurance assessments on Title IV-E eligibility determinations, which encompass electronic case files, legal documentation, and financial records.

• Collaborate with Title IV-E Eligibility personnel to achieve performance targets, output goals, and compliance standards.

• Reach weekly project objectives related to QA evaluation compliance.

• Execute audits and analyze both data and documentation.

• Work collaboratively in a team environment to meet project timelines.

• Ensure that quality control protocols for operational processes are executed.

• Validate and compile monthly reports that assess project objectives.

• Analyze data and reports to identify patterns in errors.

• Assist the Eligibility Manager with team oversight and other necessary tasks.

• Travel within Wisconsin as required.

⛳️ Requirements

• Capability to comprehend and interpret federal and state laws and regulations.

• Strong analytical abilities, particularly in data analysis and organization.

• Exceptional written and verbal communication skills, along with proficiency in client interactions.

• Ability to function both independently and as part of a team.

• Skill in prioritizing tasks and managing time effectively to meet urgent deadlines.

• Proficiency in using Microsoft Office applications, including Excel, Word, and Outlook.

• Fluent in written and spoken English.

• Bachelor’s degree is preferred.

• Minimum of 4 years of relevant work experience, which includes at least one year of experience with Title IV-E eligibility.

• PCG does not provide sponsorship for newly hired foreign national workers for work authorization, including H-1B sponsorship.

🏝️ Benefits

• Medical and dental care benefits.

• 401k.

• Paid Time Off (PTO).

• Parental leave.

• Bereavement leave.