TikTok Shop Manager

This is a fully remote position, open to applicants in Argentina, +1 more country.

📋 Description

• Take full ownership of TikTok Shop performance from start to finish, enhancing GMV, margin, AOV, conversion rates, and return rates.

• Develop and expand the creator/affiliate engine, including Open and Target Collaborations, recruitment efforts, commission tiers, product samples, seeding strategies, and managing creator performance.

• Establish a reliable LIVE shopping and shoppable video framework, optimizing the frequency, hosts, offers, demonstrations, and sales strategies based on performance metrics.

• Collaborate with the Performance Marketing team to amplify successful affiliate and organic content using Video Shopping Ads, GMV Max, Spark Ads, and LIVE Shopping Ads.

• Manage the commercial strategy encompassing assortment, pricing, promotions, commissions, advertising investments, and TikTok sales events while ensuring profitability.

• Analyze Seller Center and channel data to uncover high-performing products, creators, content, and growth opportunities using tools such as Kalodata, FastMoss, EchoTik, and Looker.

• Supervise catalog and listings, inventory synchronization, fulfillment SLAs, returns, violations, and adherence to TikTok commerce policies.

• Partner with Brand, Social, Performance, Merchandising, Customer Experience, and Operations teams.

• Lead a small team as a hands-on player-coach and create a scalable TikTok Shop playbook for expansion beyond the US.

⛳️ Requirements

• 4–8 years of experience in eCommerce, social commerce, marketplaces, creator commerce, or affiliate commerce.

• Approximately 1.5–2.5+ years of direct TikTok Shop experience with a demonstrated ability to increase GMV; experience in the US market is highly preferred.

• Proven track record of owning or co-owning a TikTok Shop P&L.

• Strong grasp of GMV, margin, referral fees, commissions, ad spending, AOV, and return rates.

• Extensive experience in building commission-based TikTok Shop affiliate programs at scale, including Open/Target Collaborations, creator recruitment, seeding, and commission strategies.

• Hands-on experience with TikTok LIVE Shopping and shoppable video content.

• Experience managing or closely collaborating on TikTok Shop Ads, including Video Shopping Ads and GMV Max.

• Solid operational knowledge of TikTok Shop Seller Center, catalog and listing management, inventory, fulfillment SLAs, shop health, and compliance.

• Strong analytical capabilities and proficiency in utilizing Seller Center data, Google Sheets, Looker, Kalodata, FastMoss, EchoTik, or similar tools.

• Excellent written English skills suitable for a US-market/global environment.

• Fluency in Spanish or Portuguese is highly relevant for the LATAM-focused remote team.

🏝️ Benefits

• Fully remote work environment.

• Competitive salary in USD.

• Paid time off.

• A dynamic, diverse, and talented global team.