Tier 2 Help Desk Specialist – Part-Time, Weekend Night Shift

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver expert-level assistance to clients via the helpdesk team

• Address and resolve the most intricate customer issues

• Maintain a high standard of customer satisfaction

• Provide outstanding customer service

• Available for weekend night shifts

⛳️ Requirements

• Committed and skilled Tier 2 customer service/help desk professional

• Proficient technical skills

• Strong communication skills

• Dedication to providing exceptional service

• Successful completion of a U.S. background check is mandatory for CGI employment offers

🏝️ Benefits

• Competitive salary

• Extensive insurance options

• Matching contributions through the 401(k) plan and share purchase plan

• Paid time off for vacations, holidays, and sick days

• Paid parental leave

• Opportunities for learning and tuition assistance

• Wellness and well-being programs