Therapeutic Account Manager, Liver

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive robust and sustainable business outcomes while delivering significant patient impact within a designated territory.

• Cultivate clinical and account knowledge in rare cholestatic liver diseases and Mirum's Liver portfolio.

• Identify and prioritize high-potential customers, accounts, and referral networks.

• Implement tailored account strategies that promote disease awareness, patient identification, treatment consideration, initiation, and adherence.

• Formulate and execute territory business strategies aligned with national, zone, and regional objectives.

• Leverage performance metrics, customer insights, market intelligence, access dynamics, and competitive trends to refine territory strategies.

• Maintain comprehensive customer records, forecasts, expense reports, administrative documents, and business updates.

• Develop relationships with health systems, centers of excellence, and referral-network accounts in both pediatric and adult hepatology and gastroenterology.

• Foster connections with healthcare professionals and care team members.

• Map account influence and decision-making processes, set engagement objectives, and establish next steps.

• Coordinate compliant account activities in collaboration with field partners.

• Convey complex scientific and clinical information accurately and credibly.

• Implement approved promotional initiatives and customer interactions in adherence to company policies and regulations.

• Influence stakeholders, navigate resistance, and identify gaps throughout the patient journey.

• Collaborate with Market Access and Patient Services to assist care teams in overcoming appropriate barriers.

• Elevate issues related to customer access and patient support to internal teams.

• Partner with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, Analytics, and Advocacy.

• Gather actionable insights from the field and contribute to business reviews, training, team meetings, launch readiness, and cross-functional initiatives.

• Demonstrate ownership, initiative, resourcefulness, and resilience in a rapidly changing rare disease landscape.

• Embody Mirum's values and conduct that is ethical, compliant, transparent, inclusive, and respectful.

⛳️ Requirements

• Bachelor’s degree is required; an advanced degree is preferred.

• Over 5 years of progressive sales experience in the pharmaceutical or biotechnology sector.

• Proven history of consistently achieving business results in a complex specialty, rare disease, orphan drug, or high-science environment.

• Experience in rare diseases is highly preferred; familiarity with hepatology, gastroenterology, pediatric specialty care, or other complex specialty markets is highly desirable.

• Strong clinical aptitude with the capability to learn, retain, and convey complex information about disease states, diagnostics, mechanisms of action, clinical data, and products.

• Experience in account-based selling within health systems, centers of excellence, multidisciplinary care teams, referral networks, and influential healthcare professionals.

• Ability to utilize insight-driven or challenger-style selling techniques to constructively challenge the status quo, influence behaviors, and advance customer decision-making.

• Working knowledge of access and reimbursement dynamics, patient support pathways, and patient services in rare disease markets.

• Strong business acumen with the ability to analyze performance data, identify insights, develop territory and account strategies, and translate plans into actionable field execution.

• Excellent interpersonal skills, emotional intelligence, communication, presentation abilities, judgment, and capacity to build trust with sophisticated customers.

• Self-motivated, resourceful, resilient, organized, and capable of prioritizing and performing independently in a fast-paced and ambiguous environment.

• Proven success in cross-functional partnerships with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics.

• Commitment to ethical conduct, compliance, and approved promotional practices.

• A valid driver's license and willingness to travel up to 70%, including frequent overnight trips and occasional weekend commitments.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Competitive salary with performance-based bonuses.

• Retirement savings plan with company match.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and career advancement.