Therapeutic Account Manager, Liver

This is a fully remote position, open to applicants in United States.

📋 Description

• Achieve robust, sustainable business performance and significant patient impact within a designated territory.

• Cultivate in-depth clinical and account knowledge regarding rare cholestatic liver diseases and Mirum's Liver portfolio.

• Recognize and prioritize high-potential customers, accounts, health systems, centers of excellence, and referral networks.

• Formulate and implement territory business plans and tailored account strategies.

• Utilize performance metrics, customer insights, market intelligence, access dynamics, and competitive trends to refine territory strategy.

• Establish trusted relationships with physicians, advanced practice providers, nurses, pharmacists, office personnel, and care teams.

• Map influence and decision-making processes in intricate accounts and ensure appropriate subsequent actions are taken.

• Coordinate compliant account initiatives across field partners.

• Clearly and credibly convey complex scientific and clinical information.

• Implement approved promotional programs and customer interactions in accordance with company policies and regulations.

• Assist customers in overcoming challenges related to disease awareness, patient identification, referral processes, treatment considerations, and ongoing support.

• Collaborate with Market Access and Patient Services to guide care teams through patient-journey obstacles.

• Elevate persistent customer, access, and patient-support challenges to internal teams.

• Partner with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, Analytics, and Advocacy.

• Gather actionable field insights and contribute to business reviews, training sessions, meetings, launch readiness, and cross-functional initiatives.

• Operate with a sense of ownership, initiative, resilience, and a commitment to continuous learning while embodying Mirum's values and ethical standards.

⛳️ Requirements

• A Bachelor's degree is required; an advanced degree is preferred.

• A minimum of 5 years of progressive sales experience in the pharmaceutical or biotechnology sectors.

• Proven history of consistently achieving business results in a complex specialty, rare disease, orphan drug, or high-science market.

• Experience in rare diseases is highly preferred; familiarity with hepatology, gastroenterology, pediatric specialty care, or other complex specialty markets is highly desirable.

• Strong clinical aptitude with the capacity to learn, retain, and articulate complex disease-state, diagnostic, mechanism-of-action, clinical-data, and product information.

• Experience with account-based selling across health systems, centers of excellence, multidisciplinary care teams, referral networks, and influential healthcare professionals.

• Ability to employ insight-led or challenger-style selling to constructively challenge the status quo, influence behavior, and facilitate customer decision-making.

• Familiarity with access and reimbursement dynamics, patient support pathways, and patient services in rare disease markets.

• Solid business acumen with the ability to interpret performance data, identify insights, develop territory and account strategies, and translate plans into field execution.

• Outstanding interpersonal skills, emotional intelligence, communication, presentation, judgment, and the ability to build trust with sophisticated customers.

• Self-motivated, resourceful, resilient, organized, and capable of working independently in a fast-paced, ambiguous environment.

• Proven success in cross-functional collaboration with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics.

• A strong commitment to ethical conduct, compliance, and approved promotional practices.

• A valid driver's license and the ability to travel up to 70%, including frequent overnight travel and occasional weekend commitments.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and career advancement.