Territory Account Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Cover all targeted clients within the designated territory.

• Identify and profile target customers while selecting and promoting products tailored for them.

• Implement marketing strategies in collaboration with the Area Manager.

• Drive revenue growth and achieve business objectives along with annual, quarterly, and monthly sales goals.

• Organize fieldwork patterns and cultivate relationships with doctors, KOLs, distributors, peers, and superiors.

• Expand the customer base and keep track of competitor activities and customer usage trends.

• Address customer complaints and strive for customer satisfaction.

• Monitor IOL, OVD, and Phaco market share along with competitor actions to ensure market leadership.

• Assist the Area Manager in fostering relationships with key opinion leaders.

• Collaborate with the Area Manager and Product Specialists to enhance data management and efficiency.

• Ensure adequate customer coverage and effective product promotion.

• Meet the required product mix and sales goals.

• Conduct a minimum of 4 regular customer and 2 cold-call sales calls each day.

• Identify and develop new customers, competitor clients, and existing AMO users for premium products.

• Participate in operating theaters to gain insight into customer needs.

• Perform equipment demonstrations and meet demo-to-sale conversion targets.

• Execute bundled deals and manage accounts receivable related to equipment sales.

• Enhance product knowledge and share plans for territory development.

• Organize scientific programs, CME/round-table meetings, and monthly training for patient counselors.

• Timely submission of tour plans, sales/activity plans, daily reports, expenses, and Phaco Funnel reports.

• Document competitor feedback, AMO secondary/tertiary sales, distributor stock levels, and AMO installation base.

⛳️ Requirements

• Bachelor’s degree in any field, preferably in a scientific discipline.

• At least 5 years of sales experience.

• 3–4 years of experience in the medical device, healthcare, or ophthalmology sector.

• Proficiency in customer profiling, product selection, product promotion, account management, channel management, and achieving sales targets.

• Knowledge of products and medical technology.

• Strong customer relationship management and distributor coordination skills.

• Willingness and capability to perform fieldwork.

• Competence in conducting product demonstrations, scientific programs, CME/round-table meetings, and training for patient counselors.

• Ability to maintain accurate records of sales, activities, expenses, competitors, distributors, installation bases, and market shares.

• Regular attendance at operating theaters is required.

• Willingness to travel across the assigned territory.

• A Master's degree in business or marketing is preferred.

🏝️ Benefits

• An inclusive work environment.

• Recognition of employee diversity and dignity.

• Commission-based role (specific commission details not specified).