Account Manager

This is a fully remote position, open to applicants in Netherlands, +1 more country.

📋 Description

• Formulate and execute strategic and tactical sales initiatives for the designated territory.

• Propel product sales, foster supplier collaborations, and advocate for core products and services.

• Articulate the Fisher Scientific value proposition to key clientele.

• Enhance regional service revenue by spearheading the sales process for service offerings.

• Establish and nurture internal organizational connections to bolster selling opportunities.

• Optimize selling time and effectively delegate non-sales tasks.

• Cultivate and maintain customer relationships through interactions with end users and purchasing contacts.

• Oversee pricing strategies within the territory to maximize profitability.

• Stay informed on regional business dynamics, competitor actions, and new product and service offerings.

• Integrate competitor and industry insights into the business strategy.

• Present new customer solutions to drive revenue generation.

• Meet or surpass sales and margin objectives.

• Refresh business reporting tools concerning customer interactions, competitor activities, and promotions.

• Collaborate with sales team members to enhance the overall customer experience.

• Execute account strategies for both Program and Non-Program accounts.

• Identify and fulfill customer needs and business opportunities.

• Develop supplier relationships and negotiate better terms.

• Utilize Salesforce.com and organizational tools to create territory plans, pipelines, and coverage strategies.

• Accurately complete personal administration, expense reports, and mileage documentation in a timely manner.

• Exhibit leadership behaviors and support the development of junior colleagues.

• Engage in self-development through available training resources.

• Apply PPI principles and lead straightforward improvement projects.

⛳️ Requirements

• Bachelor’s degree, ideally in the sciences, or equivalent professional experience.

• Technical knowledge and the capability to grasp customer applications and workflows.

• Outstanding communication, presentation, and negotiation abilities.

• Proven track record of building and maintaining customer relationships at all levels.

• Proficient in engaging effectively with customers during one-on-one meetings, exhibitions, and formal presentations.

• Capable of working efficiently in a matrix environment with various partners, competing demands, and simultaneous project activities.

• Strong organizational, teamwork, time management, communication, presentation, strategic selling, and negotiation skills.

• Familiarity with CRM systems, preferably Salesforce, and proficiency in the MS Office suite.

• Analytical mindset and strategic planning skills.

• Results-driven with a proven history of meeting sales targets.

• Ability to operate both independently and collaboratively within a matrix structure.

• Valid driver's license.

• Willingness and capability to travel up to 80% of the time to customer sites and participate in regional and national meetings.

• Proficiency in written and spoken Dutch and English.

• Commitment to Thermo Fisher's core values of Integrity, Intensity, Innovation, and Involvement.

• Preferred academic backgrounds include Life Sciences, Chemistry, Biology, or related scientific disciplines.

🏝️ Benefits

• Fully remote work arrangement.

• Opportunities for training and self-development.

• Company car provided for eligible drivers.

• Mileage reimbursement and expense support for company car drivers.