Telesales Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Retain, nurture, and expand an established customer portfolio.

• Assist clients in maximizing the benefits of Yell’s digital marketing solutions.

• Serve as a trusted advisor to clients.

• Analyze campaign performance and pinpoint growth opportunities.

• Suggest solutions that generate results and enhance customer investment.

• Utilize Yell’s digital and AI-driven solutions, such as 30-Page Websites, AI Receptionist, Automated Blog Posting, Review Responses, and Smart AI Marketing Manager.

• Manage quarterly targets for retention and revenue growth.

• Identify opportunities for upselling and cross-selling Yell’s digital marketing solutions.

• Conduct regular account evaluations and propose strategies to maximize ROI.

• Foster long-term relationships with clients.

• Create account growth plans to enhance customer expenditure and long-term value.

• Collaborate with Service, Fulfilment, and Sales teams to guarantee successful campaign execution and client satisfaction.

• Keep precise records of pipeline and customer interactions in CRM systems.

⛳️ Requirements

• Demonstrated experience in selling digital marketing or premium digital solutions.

• Proven history of meeting or surpassing sales and revenue goals while managing a substantial number of accounts.

• Solid understanding of digital marketing products, campaign performance, and online advertising solutions.

• Outstanding communication skills with the ability to simplify complex digital concepts into clear client recommendations.

• Strong abilities in relationship-building and stakeholder management.

• Highly organized, resilient, and results-oriented, with a proactive approach to client management.

• Dedication to continuous learning and staying informed about digital trends and competitor activities.

• Availability to work Monday–Thursday from 8:30 am to 5:00 pm and Friday from 8:30 am to 4:00 pm.

• Candidates must reside outside of Northern Ireland.

🏝️ Benefits

• Uncapped commission.

• Gold Award Incentive: A two-day luxury trip to the Algarve for top performers.

• Uncapped bonuses.

• Opportunities for career advancement.

• Employee Assistance program offering 24/7 support.

• Exclusive discounts at over 900 outlets.

• Wellbeing resources, including discounted gym memberships, complimentary eye tests, and savings on eyecare.

• Excellent pension scheme (eligibility criteria apply).

• Life insurance provided for all team members.

• Training through the Aspire Programme.

• A supportive team environment.

• An inclusive culture.