Technical Writer II

This is a fully remote position, open to applicants in Slovakia, +1 more country.

📋 Description

• Develop and uphold feature documentation and guides, such as API references, integration manuals, code samples, and release notes.

• Utilize OpenAPI specifications and execute API calls to ensure that documentation accurately represents product functionality.

• Navigate through API setup and integration processes.

• Anticipate user inquiries and pinpoint enhancements to documentation, error messages, and terminology.

• Generate documentation tailored for developers, AI assistants, and search tools.

• Write documentation using Markdown.

• Employ GitHub pull requests for review and publication purposes.

• Collaborate with teams across Product, Engineering, Support, Client Services, Sales, and others.

• Enhance documentation based on priorities and real-world insights.

⛳️ Requirements

• Exceptional written English skills.

• A few years of experience in writing product documentation, user manuals, and release notes for software applications.

• Capability to comprehend API documentation.

• Basic understanding of REST and JSON.

• Familiarity with Git/GitHub.

• Experience with using LLMs in daily operations.

• A strong sense of curiosity and initiative.

• A collaborative attitude.

• Strong attention to detail.

• Ability to verify facts against the product before dissemination.

🏝️ Benefits

• Autonomy and trust with no requirements for clocking in/out, corporate regulations, or lengthy approval processes.

• Flexible working hours.

• Virtual-first work environment with Bloomreach Hubs located on three continents.

• Company-sponsored events.

• Five paid days off dedicated to volunteering.

• People Development Program featuring personal development workshops.

• Access to a communication coach for work-related communication and decision-making challenges.

• An annual professional education budget of $1,500 for books, courses, certifications, and more.

• Employee Assistance Program that includes counseling services.

• Subscription to Calm.

• An additional DisConnect day off each quarter.

• Opportunities for sports, yoga, and meditation.

• Extended parental leave of up to 26 calendar weeks for Primary Caregivers.

• Eligibility for Restricted Stock Units or Stock Options, based on role, seniority, and location.

• Company performance bonus.

• Employee referral bonus of up to $3,000.

• Rewards and celebrations for work anniversaries.