Technical Writer II

This is a fully remote position, open to applicants in Czechia, +1 more country.

📋 Description

• Develop and sustain feature documentation and guides, which encompass API references, integration manuals, code samples, and release notes.

• Utilize OpenAPI specifications and conduct testing of API calls.

• Navigate through API setup and integration processes.

• Anticipate user inquiries and pinpoint enhancements for documentation, error notifications, and terminology.

• Produce documentation tailored for developers, AI assistants, and search tools.

• Generate documentation using Markdown format.

• Employ GitHub pull requests for review processes and publication.

• Collaborate with teams across Product, Engineering, Support, Client Services, Sales, and others.

• Enhance documentation based on priorities and feedback from real-world usage.

⛳️ Requirements

• Exceptional proficiency in written English.

• Several years of experience in crafting product documentation, user manuals, and release notes for software.

• Capability to interpret API documentation.

• Basic understanding of REST and JSON.

• Experience with Git and GitHub.

• Familiarity with using LLMs in daily tasks.

• Strong attention to detail and ability to verify facts against the product.

• A sense of curiosity and proactive attitude.

• Team-oriented approach to collaboration.

🏝️ Benefits

• Autonomy and trust with flexible work hours.

• Virtual-first work environment with Bloomreach Hubs located across three continents.

• Participation in company events.

• Five paid days off for volunteer work.

• Personal Development Program and workshops for individual growth.

• Support from communication coaches.

• Annual budget of $1,500 for professional education, including books, courses, certifications, and more.

• Employee Assistance Program offering counseling services.

• Subscription to Calm for mental well-being.

• An additional DisConnect day off each quarter.

• Opportunities for sports, yoga, and meditation.

• Extended parental leave of up to 26 calendar weeks for Primary Caregivers.

• Eligibility for Restricted Stock Units or Stock Options, depending on the role, seniority, and location.

• Company performance bonus structure.

• Employee referral bonus of up to $3,000.

• Rewards for work anniversaries.