Technical Writer

This is a fully remote position, open to applicants in Poland.

📋 Description

• Develop, maintain, and enhance technical documentation for Creatio products, encompassing Sales, Marketing, Service, and Studio.

• Create organized user guides, developer documentation, and content related to releases for customers, partners, and developers.

• Leverage AI-driven tools to optimize the processes of content creation, validation, and upkeep.

• Investigate and apply AI-assisted workflows to extract, confirm, and format technical information from source code and other product assets.

• Operate within a Docs as Code framework utilizing VS Code, GitLab, and Jira to oversee documentation throughout its lifecycle.

• Partner with Product Owners, Developers, and Customer Success teams to collect technical information and ensure documentation accurately depicts product features.

• Recognize documentation deficiencies, predict content requirements for forthcoming product releases, and suggest enhancements.

• Manage priorities and documentation outputs independently across various projects.

• Collaborate with a technical writing team consisting of one Team Lead and three Technical Writers.

⛳️ Requirements

• Minimum of 1 year of experience in technical writing or a similar technical content position.

• Candidates from other content backgrounds with a robust technical understanding are encouraged to apply.

• Strong enthusiasm for AI-powered tools.

• Practical experience in utilizing AI for enhancing content creation, automation, or documentation processes.

• Exceptional technical writing abilities.

• Capacity to convey complex ideas clearly, succinctly, and accurately.

• Proficient written English skills.

• Basic knowledge of APIs, software development principles, and technical documentation intended for developers.

• Ability to independently research technical information, prioritize tasks, and assume responsibility for deliverables.

• Strong attention to detail and analytical skills.

• Effective communication capabilities for collaboration across different functions.

• Experience with Docs as Code workflows, Git, GitLab, or similar documentation settings is advantageous.

• Familiarity with VS Code and Jira is considered a plus.

🏝️ Benefits

• Clear career progression paths.

• Opportunities for mentorship.

• Access to ongoing educational resources.

• Flexible working arrangements.

• Initiatives that promote schedule management, productivity, and overall personal and professional well-being.

• Recognition of achievements and contributions.

• Empowerment to make meaningful contributions from the very first day.

• An innovative culture that embraces new ideas, modern technologies, and bold thinking.

• Competitive salary and benefits packages that support employees and their families.

• Rewards program acknowledging contributions and commitment.