Technical Writer

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Oversee work activities and create or revise intricate IT-related technical documents, which include presentations, manuals, reports, and specifications.

• Generate and disseminate communications linked to core functions, encompassing SDLC quarterly releases and changes in processes or policies.

• Revise documentation for style, clarity, consistency, and compliance with customer guidelines.

• Investigate complex technical concepts to modify policies, procedures, workflows, and manuals, as well as to produce new technical documents.

• Conduct interviews with technical personnel to collect data for documentation purposes.

• Document, convey, and instruct on processes to integrate them into the culture of people, processes, and technology.

• Assess and give feedback on draft documents and participate in documentation reviews.

• Assist in the Data Migration & Syndication initiative within the Department of Veterans Affairs' Electronic Health Record Modernization Integration Office.

⛳️ Requirements

• Bachelor's degree in English, journalism, computer science, or a related field.

• Over 3 years of pertinent technical writing experience.

• Ability to engage with technical personnel and end-users to ascertain functional requirements for the development of processes and procedures.

• Knowledge and experience in effective documentation practices.

• Proficiency in Microsoft Word, Excel, Project, SharePoint, PowerPoint, and similar software.

• Familiarity with Change Management, including functional, regression, and performance testing.

• Experience across all phases of the System Development Life Cycle (SDLC), particularly in creating User's Requirements Documents and translating them into Functional Requirements Documents and Design Documents as necessary.

• Proven experience in developing and maintaining technical documents for developers, code distribution, training manuals, and physical code-deployment training.

• Capability to obtain and maintain a Government clearance.

• U.S. Citizenship is mandatory.

• Must be able to obtain and maintain a Government clearance.

• Experience in the VA or other federal organizations is preferred.

• Experience with Data Migration and Data Syndication within the VA is preferred.

• No sponsorship is available.

🏝️ Benefits

• Medical/Dental/Vision coverage.

• 401k plan with Employer Match.

• Paid Time Off (PTO) plus Federal Holidays.

• Corporate Laptop provided.

• Opportunities for training.

• Remote work opportunity.