Technical Writer

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Collaborate with Corporate and Project teams to craft and produce technical, informative, and educational documentation.

• Prepare, assess, revise, and sustain technical documents related to software and systems engineering, system operations, testing, and user manuals.

• Create technical and training documentation, processes, project records, and other forms of communication.

• Enhance and refine documents for clarity, consistency, accessibility, and instructional effectiveness.

• Develop and maintain documentation that complies with Section 508 standards.

• Manage and support the enterprise lifecycle management system, which includes maintaining content, engaging with end users, addressing inquiries, and facilitating discussions.

• Contribute to the development and execution of policy directives and guidance materials.

• Collaborate with subject-matter experts and Project team leaders to gather and document intricate system and process requirements.

• Present Project documentation to clients and Project teams for input, progress evaluation, and adjustments.

• Participate in weekly client meetings and document meeting minutes as necessary.

• Write and revise internal and external end-user support manuals.

• Review and enhance essential project deliverables.

• Update relevant documentation following each release.

⛳️ Requirements

• Must be a US citizen or have resided in the U.S. for 3 of the last 5 years.

• Minimum of 4 years of overall professional experience.

• At least 6 years of experience in understanding business processes and documenting requirements.

• Proficient in MS Office Suite, including Word, Excel, and PowerPoint.

• Bachelor's degree required.

• Experience in organizing complex information from diverse sources.

• Familiarity with creating and reviewing materials for Section 508 compliance.

• Experience with CMS, HHS, or other government entities is preferred.

• Highly organized individual.

• Excellent verbal and written communication abilities.

• Self-motivated and creatively inclined.

🏝️ Benefits

• Opportunities for career advancement.

• Educational growth opportunities.

• A supportive and collegial team environment.

• Equal employment opportunities.

• An employee-friendly workplace.