Technical Specialist I

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Implement and oversee the central computer center systems, databases, network software, and hardware for the Enterprise.

• Ensure the accessibility of system, database, and network resources that support medical, educational, and business application systems.

• Provide support for backend infrastructure related to Laboratory systems, enterprise-class storage, and end-user caregivers.

• Address vulnerabilities and execute application upgrades.

• Assist with patching and automation processes using Tanium.

• Maintain online service level agreements to guarantee productivity and dependable system performance.

• Conduct strategic and tactical planning.

• Execute analysis, evaluation, and justification for additional database, system, and network software.

• Cultivate relationships with external organizations.

• Foster working relationships with vendors of database, system, and network software and hardware.

• Ensure database, system, and network software packages are compatible, stable, and supportable.

• Manage relationships with other CCF organizations.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's Degree in Business Administration, Computer Science, or a related technology field.

• Relevant experience may compensate for the degree requirement.

• Recognize the significance of customer service and utilize available resources effectively to support ITD and the Enterprise.

• Two years of related experience in central data processing.

• Proficiency in advanced systems programming processes and system design.

• Understanding of applications programming and design, communication concepts, and database administration strategies.

• Experience with Infrastructure-Server.

• Scripting experience is preferred.

• Familiarity with VMware or other hypervisor applications is preferred.

• Experience with enterprise-class storage is preferred.

• Residency in Northeast Ohio is required.

• Compliance with the annual influenza vaccination program or obtaining an approved exemption is necessary.

• Completion of controlled-substance testing is mandatory following an employment offer.

🏝️ Benefits

• Opportunity for remote work from Monday through Friday, 8:00 a.m. – 5:00 p.m.

• Rotating 24/7 on-call coverage approximately every six weeks.

• Participation in the annual influenza vaccination program or obtaining an approved exemption.

• Commitment to equal opportunity employment.

• Maintenance of a drug-free environment.

• Testing for controlled substances following job offers.