Technical Solution Architect, Digital Marketing & Communications

This is a fully remote position, open to applicants in United States.

📋 Description

• Convert business outcomes and constraints into capability impacts, current state assessments, target state architectures, transition roadmaps, and practical delivery increments.

• Develop comprehensive solutions across websites, mobile applications, content management, CRM and campaign platforms, customer data and identity, consent and preferences, journey orchestration, messaging channels, personalization, recommendations, analytics, and enterprise systems.

• Define domain, data, event, and API boundaries that support reusable customer profiles, segmentation, decision-making, activation, attribution, and measurement while ensuring privacy and consent are protected.

• Create and maintain architectural artifacts, including capability and context views, logical and component architectures, runtime/deployment views, integration and data flows, sequence diagrams, architecture decision records, and option assessments.

• Specify measurable non-functional requirements that align with business criticality and solution risk.

• Identify and communicate architectural decisions that impact scalability, security, resilience, customer experience, cost, maintainability, and future flexibility.

• Lead design discussions and reviews, address cross-team architectural inquiries, and establish engineering guidelines.

• Assess platforms, vendor capabilities, integration strategies, and options for buying versus building solutions.

• Share reusable patterns, architectural decisions, lessons learned, and recommendations with the wider architecture community.

• Mentor engineers, technical leads, and other architects.

• Guide initiatives from vague business objectives through target state definition, solution design, delivery, production readiness, and post-production insights.

• Take ownership of solution architecture for scalable, secure, resilient, and measurable customer engagement capabilities.

⛳️ Requirements

• Over 5 years of experience in designing and delivering enterprise digital, data, or customer-facing technology solutions.

• More than 3 years of experience leading solution architecture or equivalent ownership of architectural decisions.

• Proven ability to navigate an ambiguous business objective from architecture design to production delivery.

• Experience in production cloud architecture with AWS.

• Strong understanding of distributed systems and data architecture fundamentals.

• Familiarity with APIs, asynchronous messaging, event streaming, idempotency, retry and replay mechanisms, data modeling, identity, privacy and consent controls, and observability.

• Capability to identify and define significant non-functional requirements.

• Experience in evaluating various solution approaches and articulating trade-offs, risks, consequences, and justifications.

• Proficient in creating clear architectural artifacts and conveying technical decisions to business, product, architecture, and engineering stakeholders.

• Ability to collaborate across organizational boundaries and influence technical decisions.

• Applicants must possess authorization to work for any employer in the U.S.

• Must have a reliable high-speed internet connection with a wired setup and a suitable home workspace for remote work.

• Specific vendor certifications are not mandatory.

🏝️ Benefits

• Medical, dental, vision, and life insurance.

• 401(k) plan with generous company matching contributions up to 6%.

• Financial advisory services.

• Potential for a company discretionary contribution.

• Wide range of investment options.

• Tuition reimbursement up to $5,250 per year.

• Business-casual environment with the option to wear jeans.

• Generous paid time off upon hire.

• Paid time off program.

• Ten paid company holidays and three floating holidays each calendar year.

• Paid volunteer time — 16 hours per calendar year.

• Paid parental leave.

• Paid short- and long-term disability.

• Family and Medical Leave (FMLA).

• Business Resource Groups (BRGs).

• Flexible work environment.

• Other necessary computer equipment provided for remote and hybrid positions.

• Opportunity to participate in a bonus program.