Digital Marketing Account Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee digital marketing accounts ranging from small businesses to large enterprises, ensuring client satisfaction and successful outcomes.

• Act as a strategic consultant for clients, leading planning sessions, conducting performance reviews, and providing recommendations that align marketing efforts with business objectives.

• Engage in discussions with client stakeholders and internal subject matter experts to align on priorities, gather insights, and convert conversations into actionable plans.

• Manage projects from initiation to completion, balancing strategic vision with daily execution to ensure timely delivery of all outputs.

• Build and sustain strong relationships with clients, understanding their unique needs and delivering tailored services.

• Leverage AI tools to enhance research, meeting preparation, reporting, communication, and project coordination while ensuring all outputs are accurate and adhere to company AI standards.

• Employ software and technology to optimize operations and improve service delivery.

• Collaborate with internal teams to create comprehensive digital marketing strategies.

• Maintain a curious mindset, continually seeking out new trends, tools, and technologies, including advanced AI capabilities, to enhance client outcomes.

⛳️ Requirements

• At least 5 years of account management experience in digital marketing within an agency setting.

• A Bachelor's Degree.

• Strong administrative capabilities with a grasp of optimizing processes and operations.

• Proven track record of building and nurturing relationships with clients, executives, subject matter experts, and colleagues.

• Demonstrated ability to guide strategic discussions with clients and SMEs, translating business objectives into clear marketing strategies and actionable steps.

• Experience managing digital marketing accounts of various sizes, from small enterprises to large corporations.

• Familiarity with digital marketing strategy.

• Practical experience using AI tools such as ChatGPT, Claude, Gemini, or similar in daily operations, demonstrating sound judgment regarding accuracy, quality, and client confidentiality.

• Proficient in utilizing software and technology for managing projects and accounts.

• Proven ability to drive projects to completion collaboratively and supportively.

• Values personalized service, urgency, curiosity, strategy, and excellence.

• Must be located in the East Coast or Central time zone.

🏝️ Benefits

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Professional development assistance

• Vision insurance